BEHAVIORAL HEALTH TECHNICIAN I

BEHAVIORAL HEALTH TECHNICIAN I# BEHAVIORAL HEALTH TECHNICIAN IPleasanton CA - Pleasanton, CA 94588## OverviewSalary Range$24.00 - $26.00 HourlyLevelEntryPosition TypeFull TimeJob ShiftEveningCategoryClinical Operations## Description**Purpose -** The Behavioral Health Technician supports clients and the treatment team during programming by maintaining safety, structure, engagement, and treatment-floor momentum. This role assists with groups, exposures, homework collection, client monitoring, documentation support, and day-to-day program flow while staying within role scope and clinical direction.**Key Performance Indicators and Reporting*** Complete assigned documentation, group notes, scale collection, homework collection, and task logs accurately and on time.* Maintain active client engagement during assigned programming and avoid idle or unstructured client time.* Support client satisfaction, attendance, exposure completion, and early-discharge reduction through consistent therapeutic support.* Complete required training, competencies, supervision, and audit expectations within assigned timelines.* Follow safety, de-escalation, confidentiality, and incident-reporting procedures 100% of the time.* Maintain punctuality, professional appearance, positive floor presence, and schedule reliability.* Escalate client distress, safety concerns, family concerns, documentation gaps, and treatment-floor issues promptly.Upon achieving these key performance indicators, your supervisor will meet with you to review progress and collaborate on establishing new performance goals that reflect continued growth and excellence.**Core Competencies*** Demonstrate understanding of the BHT role, treatment-floor structure, client engagement, boundaries, confidentiality, and escalation requirements.* Demonstrate ability to support exposure work and response-prevention goals under clinical direction without providing therapy independently.* Demonstrate ability to facilitate or support groups, collect homework, maintain order, and keep clients engaged.* Demonstrate calm communication, teamwork, humility, punctuality, and willingness to receive feedback.* Demonstrate ability to document assigned activities clearly and accurately.**Core Responsibilities - These duties may vary depending on job assignments and Company needs.*** Support clients during groups, exposures, skills practice, breaks, transitions, and treatment-floor activities according to clinical direction and Company standards.* Assist with exposure setup, homework review, response-prevention reminders, client encouragement, and reduction of avoidance or reassurance behaviors within scope.* Collect assigned scales, homework, attendance information, group materials, and client-support documentation accurately and on time.* Maintain a safe, structured, clean, and therapeutic treatment-floor environment.* Communicate client concerns, disengagement, risk statements, family concerns, or unusual behavior promptly to clinicians or BHT leadership.* Participate in group support, activity setup, client redirection, de-escalation support, and crisis response within training and scope.* Follow all confidentiality, privacy, safety, boundaries, attendance, conduct, documentation, and communication requirements.* Participate in training, supervision, audits, and feedback to improve clinical support skills.* Support Facility Coordinator and Front Desk with limited facility-flow tasks when assigned and appropriate.* Perform other treatment support duties as assigned.## Qualifications**Required Qualifications*** High school diploma or equivalent required; some college or degree in psychology, social work, behavioral health, human services, or related field preferred.* Experience in behavioral health, customer service, caregiving, education, group support, residential treatment, IOP/PHP, or related setting preferred.* Ability to work with emotionally distressed clients and families while maintaining calm, boundaries, and professionalism.* Completion of Company BHT training and required competencies within assigned timelines required.* Ability to use electronic records, email, documents, schedules, and basic computer systems required.* Must pass all required background checks and meet all Company, payer, licensing, and regulatory requirements.**Skills and Expertise*** Client engagement, group support, exposure support, documentation, de-escalation assistance, teamwork, and communication.* Ability to follow clinical direction and avoid operating outside role scope.* Ability to stay active, positive, and organized throughout programming.* Ability to recognize when a concern should be escalated immediately.* Strong punctuality, reliability, humility, and willingness to learn.**Physical Demands*** Ability to sit, stand, walk, and move throughout the facility during programming, meetings, groups, observations, and client-support activities.* Ability to use a computer, electronic health record, phone, video platform, and standard office equipment for extended periods.* Ability to occasionally lift or move office, clinical, or training materials up to 25 pounds, with reasonable accommodation as required by law.* Ability to work in a behavioral health environment that may include emotionally distressed clients, family conflict, crisis escalation, and time-sensitive decisions. #J-18808-Ljbffr OCD Anxiety Centers