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Customer Care Senior Manager | Omnichannel Leader

$110k - $115k

Eataly North America

Eataly North America is looking for a Senior Manager, Customer Care to oversee digital customer support and reputation management. You will design and implement omnichannel strategies using Zendesk, manage vendor relationships, and monitor fraud prevention activities. The ideal candidate will have over 6 years of experience in customer care and strong analytical skills. This full-time position offers a salary range of $110,000–$115,000 based on experience, plus benefits including paid time off and discounts. #J-18808-Ljbffr Eataly North America

Vacancy posted 2 days ago
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