Overnight Public Area Attendant - World Equestrian Center - Ocala, FL

Public Area Attendant

The World Equestrian Center – Ocala is seeking a detail-oriented and guest-focused Public Area Attendant to join our Housekeeping team. This role is responsible for maintaining the cleanliness, appearance, and overall presentation of public spaces throughout the resort. The ideal candidate takes pride in creating a clean, welcoming environment and is committed to delivering an exceptional experience for every guest.

As a Public Area Attendant, you will play an important role in supporting the World Equestrian Center's commitment to Quality, Class, and Distinction by ensuring all public areas meet the highest standards of cleanliness and presentation.

Primary Responsibilities:

• Clean and maintain assigned public areas throughout the resort, including lobbies, hallways, restrooms, elevators, entrances, event spaces, common areas, and other guest-facing locations.
• Greet guests with a warm, friendly, and professional demeanor.
• Ensure assigned areas consistently meet established cleanliness and presentation standards.
• Restock restroom supplies, paper products, and other guest amenities as needed.
• Report cleanliness, quality, maintenance, and safety concerns to the appropriate department.
• Follow all lost and found procedures and immediately turn in guest belongings according to established guidelines.
• Properly use and store cleaning chemicals, supplies, and equipment.
• Maintain cleanliness and organization of storage areas, closets, equipment, and housekeeping carts.
• Perform deep cleaning projects and special assignments as directed by leadership.
• Assist with event setup, breakdown, and cleaning support as needed.
• Ensure department supplies and assets are secured and stored appropriately.
• Report suspicious activity, safety concerns, or security issues to leadership immediately.
• Maintain knowledge of resort amenities, outlets, services, and guest offerings.
• Follow all housekeeping procedures, OSHA guidelines, safety standards, and resort policies.
• Work collaboratively with housekeeping team members and other departments to support resort operations.
• Complete additional duties and special projects as assigned by leadership.

This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Physical Requirements:

These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions described in this position.

• Ability to stand and walk continuously for extended periods, up to 8 hours per shift.
• Ability to lift, carry, push, and pull up to 50 pounds.
• Ability to bend, stoop, kneel, squat, reach, and perform repetitive motions throughout the shift.
• Ability to move cleaning equipment, supplies, carts, and other materials throughout the property.
• Ability to operate housekeeping equipment, including vacuums, floor care equipment, and cleaning tools.
• Ability to work both indoors and outdoors in varying weather conditions.
• Ability to communicate effectively with guests, team members, and leadership.

Qualifications, Education, Experience, Skills and Abilities:

• Must be at least 18 years of age.
• Previous housekeeping, custodial, janitorial, public area, hotel, resort, or commercial cleaning experience preferred.
• Strong customer service skills and a commitment to creating exceptional guest experiences.
• Excellent organizational and time management skills.
• Ability to work independently while maintaining quality and productivity standards.
• Ability to understand, read, write, and communicate effectively in English.
• Strong attention to detail and commitment to cleanliness standards.
• Ability to learn and follow established procedures and departmental standards.
• Ability to recognize and respond appropriately to safety concerns and emergency situations.
• Ability to work a flexible schedule, including weekends, holidays, overnight shifts, and varying schedules as business demands require.
• Ability to work outdoors in warm temperatures and adapt to changing weather conditions.

The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to work-life balance and providing development opportunities.

We are proud to be a Drug-Free Workplace and an Equal Opportunity Employer. All applicants will be required to submit to a background check prior to employment.

Equal Opportunity Employer


This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.