Business Office Manager - Accounts Receivable

Pointe Meadows Health and Rehabilitation - Urgent Hiring for a Highly Skilled Business Office Manager - Accounts Receivable

Are you looking for a supportive and growth-oriented workplace where your contributions truly matter? Do you want to be part of a dynamic team that values compassion and integrity while making a positive impact on the lives of the elderly?

At Pointe Meadows Health and Rehabilitation, we prioritize our employees and celebrate their successes. Join us as a highly skilled Business Office Manager - Accounts Receivable professional and enjoy a loving work environment with excellent benefits, ongoing training, and opportunities for professional growth. This is your chance to develop valuable administrative and leadership skills while working on-site in a rewarding role.

Key Responsibilities

• Oversee accounts receivable operations for the skilled nursing facility, ensuring accurate, compliant, and efficient financial and administrative processes.
• As part of the facility leadership team, partner with other leaders to support census goals, financial performance, and overall business office effectiveness.
• Manage the full accounts receivable (A/R) cycle, including private pay, Medicare, Medicaid, managed care, hospice, and other third-party payer billing and collections.
• Monitor and reduce outstanding receivables, aging reports, denials, and write-offs through proactive follow-up and resolution.
• Ensure timely and accurate resident billing, statement generation, payment posting, account reconciliation, and refund processing.
• Verify payer eligibility, benefits, authorizations, and coverage changes to support accurate billing and reimbursement.
• Collaborate with admissions, nursing, MDS, therapy, and clinical teams to ensure complete and accurate documentation supporting claims submission.
• Investigate, appeal, and resolve billing discrepancies, rejected claims, payment variances, and payer denials.
• Maintain compliance with federal, state, payer, and facility billing regulations, policies, and reimbursement guidelines.
• Serve as the primary financial point of contact for residents, families, responsible parties, and external payers regarding account balances, payment arrangements, and billing inquiries.
• Establish and monitor payment plans, collections workflows, and bad debt recovery processes in accordance with facility policy.
• Prepare, analyze, and present financial reports related to accounts receivable performance, cash collections, aging trends, and revenue cycle metrics.
• Manage resident trust accounts and related reconciliations in accordance with regulatory requirements, where applicable.
• Support month-end closing activities, census reconciliation, and coordination with finance/accounting leadership.
• Assist with audits, compliance reviews, and requests for financial documentation from internal and external stakeholders.
• Identify process improvement opportunities to strengthen revenue cycle performance, operational efficiency, and collection outcomes.
• Maintain confidentiality of resident financial and health information in compliance with HIPAA and facility privacy standards.

Why Join Us?

• Work a consistent Monday to Friday schedule with 8-hour shifts
• Be part of a compassionate team dedicated to exceptional care
• Enjoy paid time off and comprehensive health, dental, vision, life, and disability insurance
• Benefit from 401k with matching, referral programs, employee discounts, and paid training
• Access tuition reimbursement programs, scholarships, and mentoring for career advancement

Qualifications

• High school diploma or equivalent required
• Strong organizational and leadership skills
• Experience in administrative or business office management preferred
• Ability to work on-site and collaborate effectively with a diverse team

Additional Perks

• Supportive and fun workplace culture
• Opportunities to make a meaningful difference in the community
• Continuous learning and professional development

Location: Pointe Meadows Health and Rehabilitation 2750 Digital Dr, Lehi, UT 84043, USA

If you are a motivated and enthusiastic professional ready to take on a rewarding role, apply today to join Pointe Meadows Health and Rehabilitation's outstanding team!
Work schedule

• 8 hour shift
• Monday to Friday

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k)
• 401(k) matching
• Referral program
• Employee discount
• Paid training
• Other