Field Service Technician
Massman Companies
Description Massman Automation is looking for an Experienced Field Service Technician to join our team here in Alexandria, MN
You won't be sitting behind a desk all day! You'll be out in the field helping customers keep their equipment running and performing at its best.
Experience and/or Other Requirements: Valid Drivers License with Clean driving record 3 - 4 years demonstrated work experience in the packaging manufacturing industry or related technical field, with minimum 1 year experience as a Mechanical Assembler II or III Working Conditions/Physical Requirements: Must be able to stand for long periods of time Must be able to lift 50+ pounds
You won't be sitting behind a desk all day! You'll be out in the field helping customers keep their equipment running and performing at its best.
- Install, start up, troubleshoot, repair, and service packaging machinery
- Diagnose electrical, mechanical, pneumatic, and controls-related issues
- Work directly with customers to identify problems and find solutions
- Travel to customer locations for installations, service calls, and equipment support
- Train and coach customers on equipment operation and maintenance
- Use your technical expertise to identify the root cause-not just fix the symptom
- Partner with Engineering, Production, and Customer Service to resolve issues
- Document service activities, repairs, parts, and recommendations
- Several years of field service, industrial maintenance, machinery, or related experience
- Strong mechanical and electrical troubleshooting skills
- Experience reading electrical and mechanical drawings
- Ability to troubleshoot PLCs, sensors, motors, and controls
- Strong customer service and communication skills
- Ability to work independently and make sound decisions in the field
- Willingness to travel
- A safety-first mindset
Experience and/or Other Requirements: Valid Drivers License with Clean driving record 3 - 4 years demonstrated work experience in the packaging manufacturing industry or related technical field, with minimum 1 year experience as a Mechanical Assembler II or III Working Conditions/Physical Requirements: Must be able to stand for long periods of time Must be able to lift 50+ pounds
Vacancy posted 1 day ago
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