Digital Product Manager, Publishing Systems

Role Description

The Digital Product Manager, Publishing Systems serves as the designated product owner for publishing systems and is responsible for prioritizing enhancement requests, approving development priorities, coordinating vendor implementation activities, and maintaining platform roadmaps of PNAS and PNAS Nexus content under the direction of the Senior Manager, Publishing Operations. This role works independently to support editorial and publishing operations by providing coordinated engagement, prioritization, and delivery of workflow enhancement initiatives.

• Manages end-to-end implementation of workflow configuration changes and software code updates, including drafting project plans, user acceptance testing, scheduling, and reporting changes to all relevant stakeholders.
• Leads product development lifecycle process for publishing systems, identifying opportunities for friction points encountered by system users and develops solutions aligned with organizational objectives.
• Serves as product owner by overseeing the product backlogs for publishing systems and regularly engages with stakeholders to prioritize future feature development.
• Oversees a system maintenance program for all publishing systems, including regular tests to identify possible regressions in platform updates.
• Collaborates with stakeholders on rolling out new features, including coordinating user acceptance testing activities.
• Partners with members of the Product team to measure usability of end user-facing aspects of the peer review and production systems.
• Ensures compliance with global regulations, including WCAG 2.2 AA, ADA Title II, and GDPR.
• Supports and informs process and workflow decisions for editorial and production managers.
• Identifies, tracks, and reports on systems performance effectiveness and metrics.
• Manages vendor and contractor relations including reviewing service level agreements.
• Tracks spending for enhancements to the online peer review system, production tracking system, and billing systems.
• Liaises with ITS and outside vendors to troubleshoot IT problems and recommend IT solutions.
• Acts as escalation triage support for queries pertaining to publishing systems.
• Regularly communicates information and updates to PNAS staff.
• May include other job responsibilities as assigned.

Qualifications

• In-depth knowledge of scholarly peer review systems, workflows, and best practices.
• Ability to solve varied and complex problems using originality and ingenuity.
• Experience with eJournalPress preferred.
• Highly organized with proven project management skills.
• Excellent communication and interpersonal skills.
• Experience working in complex environments with a high degree of organizational effectiveness.

Requirements

• Excellent knowledge of publishing technology, industry trends, standards, and implementation of these technologies.
• Proven track record in driving product growth through innovation.
• Demonstrable communication, project management, problem solving, and quantitative analysis skills.
• Strong leadership, selling, and influencing skills.
• Ability to undertake tasks broad in nature, requiring ingenuity and originality.
• Ability to work successfully in a team environment and to form and maintain effective teams.
• Excellent communication skills with a proven ability to effectively interact with all levels of employees.

Benefits

• Estimated compensation range: $92,040 - $126,550.
• Competitive and comprehensive benefit options including medical, dental, and vision insurance.
• Life insurance and disability coverage.
• Retirement and savings benefits.
• Leave benefits such as paid holidays and paid personal leave.
• Transportation subsidies and education assistance.

Company Description

It is the policy of the National Academies to recruit, hire, transfer, compensate, and promote people in all job categories and to administer all other personnel actions in a manner that does not discriminate on the basis of race, color, national origin, sex, age, religion, disability, veteran status, or any other characteristic protected by applicable laws.