Director, Salesforce CX & Customer Experience (Conshohocken)
Cencora
Cencora is seeking a Director-level Salesforce CX Product Leader to drive strategy, design, and delivery of customer experience solutions—covering customer service, self-service, digital engagement, and case management. You will partner with business leaders, UX, IT, and delivery teams to define product vision and invest in high-value capabilities.
You will manage multi-year roadmaps, governance, and KPI-based value realization while guiding teams through discovery, design, and delivery with an
#J-18808-Ljbffr- ## Director, Salesforce CX Product LeaderPostulerlocations: Conshohocken, PAtime type: Temps Pleinposted on: Publié aujourd'huitime left to apply: Date de fin :... ...support of Salesforce-based business products and customer experience solutions, including customer service, self-...SalesforceFull timeContract workTemporary work
- ...Cencora recherche un Directeur, Salesforce CX Product Leader, pour piloter la stratégie et le développement des solutions d’expérience client basées sur Salesforce, incluant le service client, l’auto-assistance et l’engagement numérique. Vous dirigerez des équipes pluridisciplinaires...SalesforceFull time
$245k - $285k
...away the creativity, speed, energy and customer focus that made it successful. Who We... ...'s work. Quality includes the finished experience, the fit and finish of what we build,... ...leadership role based at our headquarters in Conshohocken, Pennsylvania. The position will also...SuggestedFull timeRelocation package$245k - $285k
...Aardvark Studios is seeking a COO to lead operations in Conshohocken, Pennsylvania. The successful candidate will have a proven track record in operational leadership and will be responsible for improving systems, developing teams, and driving measurable results. The...SuggestedFull time$175k - $185k
...and environmentally conscious customers across North America.... ...Position Overview The Senior Director, M&A Integration is... ...significant post-merger integration experience, a track record of leading complex... .... Experience with Salesforce, Power BI, or similar tools...SalesforceContract workWork at officeLocal areaImmediate start- ...who thrive in a fast-paced, customer-facing environment and enjoy... ...volume of interactions: ~60% Salesforce case management (inquiries,... ...quality, donor-first customer experience Qualifications 1–3 years of... ..., PA Office relocation to Conshohocken, PA in August Business casual...SalesforceCasual workSeasonal workWork at officeLocal areaRelocationMonday to FridayShift work
- ...looking for a Chief Operating Officer (COO) to lead operations in Conshohocken, Pennsylvania. The COO will focus on program management,... ...efficiency. Ideal candidates will have significant leadership experience, strong job costing knowledge, and a proven ability to manage...Full time
- ...Position Summary Customer Care Supervisor leads a team responsible for delivering exceptional customer experiences through proactive account management, issue resolution, retention... ...reporting resources such as PowerBI and Salesforce to identify performance trends and...SalesforceLocal areaShift work
$115k - $135k
...000.00/yr - $135,000.00/yr Job Title: Director, Customer Service Division: Consumer Product, PurePlay... ...part of the end‑to‑end consumer experience. Lead the design and implementation of... ...center technologies (Zendesk, Gorgias, Salesforce Service Cloud, etc.). Demonstrated...SalesforceFull time- ...Merck & Co. is seeking an Associate Director, Omnichannel Orchestration Capability Lead... ...for seamless, personalized customer experiences. The role focuses on orchestration capabilities... ...technology, including platforms like Salesforce and Veeva. The position requires strong...Salesforce
- ...Specialist to bridge the gap between our customers, Customer Success Managers, and the... ...platform adoption, and improve the customer experience. This is an excellent opportunity for... ..., Google Tag Manager, HubSpot, Salesforce, and Klaviyo. Understand foundational concepts...SalesforceFlexible hoursShift work
- ...where diverse perspectives and experiences are welcomed and where... ...luxury home builder, seeks a Director, Applied AI to join our team... ...that improve speed, accuracy, customer experience, and employee... ...Familiarity with platforms such as Salesforce, Snowflake, Power BI, JD...SalesforceWork at officeLocal area
- ...shutters. We accomplish this through outstanding customer service and by providing a white‑glove experience throughout the entire customer journey—from order... ...priorities at once Experience with CRM/ERP systems (Salesforce experience is a plus) What Success Looks Like Customers...SalesforceFor contractorsFor subcontractorLocal area
- ...their benefit options and ensure they receive an exceptional experience from start to finish. This position focuses on client support,... ...Basic experience with CRM systems or willingness to learn (e.g., Salesforce, Ease, Gusto) -Self-motivated and able to work independently...SalesforceRemote jobFull time
$20 per hour
...patience, empathy, and ability to make a customer’s day? We are seeking a reliable and... ...What You’ll Bring to the Table Experience: Previous background in Customer Service... ...Chat or communication that flows into Salesforce during the hours of operation. Maintain...SalesforceHourly payPermanent employmentFull timeTemporary workWork experience placementMonday to FridayShift workAfternoon shift$25k
...Posted Job Title Associate Director, Wharton Fund - Wharton... ...Education's individual, company-customized, and online programs. More... ...bringing a wide range of skills, experiences, and perspectives. To learn... ...databases (e.g., Salesforce, Blackbaud, or similar), including...SalesforceWork at officeLocal areaWork from homeFlexible hours$98.2k - $140.49k
...equipment lifetime of connectivity with that customer. Processes within that oversight... ...transactional processes impacting the customer experience and increase overall customer... ...with expertise in Microsoft applications. Salesforce experience considered an asset. Must possess...SalesforceHourly payContract workLocal areaImmediate startWork from home- ...developing strong relationships with customers and identifying new areas of... ...Requirements Proven work experience as an Account Manager, Key... ...with CRM software, Salesforce.com and HubSpot a plus Deep... ...required This job is based in Conshohocken, Pennsylvania (outside of Philadelphia...SalesforceWork experience placement
- ...growing finance team at our Conshohocken, PA office. In this strategic... ...required Minimum 5 years of experience in financial analysis... ...Experience with CRM systems (e.g., Salesforce) required Proficiency in... ...to servicing our worldwide customers. This has allowed the company...SalesforceWork at officeWorldwide
- Demand Generation Lead Location: Conshohocken, PA Overview At Lutron, we... ...B2B demand generation experience, strong marketing automation... ...nurture programs and personalized customer journeys Drive pipeline... ...Eloqua) and CRM systems (e.g., Salesforce) Proven expertise in lead...Salesforce
- ...Market Executive in driving corporate marketing initiatives to help increase market share in High Net Worth households Education, Experience, Knowledge, and Skills Education and/or Experience At least 4 or more years of experience as a Financial Advisor (with...SalesforceLocal area
$40k - $75k
...you thrive on turning data into dynamic customer journeys? Are you passionate about... ...detail-oriented analyst in our Customer Experience Management (CXM) team. In this role, you... ...with marketing automation platforms like Salesforce Marketing Cloud, Adobe Campaign, Marketo...Salesforce$53.5k - $82.5k
...The Customer Experience Associate (CEA) will drive, gather and support customer feedback and loyalty... ...and data through platforms such as Salesforce. Proactively gather insights and pain points... .... Collaborate with the Managers, CX team, staff at plant level and sales teams...SalesforceTemporary workLocal areaRemote workFlexible hours- ...Oversee integration with third-party systems, SaaS platforms (like Salesforce), and legacy on-prem applications. Own data migration... ...enhancements to optimize cloud performance, cost (FinOps), and user experience. Qualifications Required Skills & Qualifications ~12+...SalesforceContract workFor contractorsImmediate startRemote work
- ...platform ecosystem. This executive will work closely with various teams, including technology, product, sales, operations, and customer experience, to identify and implement automation, workflow optimization, AI, and platform capabilities that enhance efficiency, reduce...
$60k - $75k
...salary of $60,000 to $75,000 based on experience plus uncapped commission ~ Top performers... ...firms Advanced knowledge of Salesforce CRM and Five9 dialer or similar sales engagement... ..., filings, and an excellent customer experience Take your inside sales career...SalesforceBase plus commissionImmediate startRemote work$14 - $20 per hour
...Customer Service Representative Come join the AAMCO Transmissions and Total Car Care... ...accounts, and document appropriately in Salesforce Follow communication procedures,... ...guidelines, and policies Qualifications & Experience ~ Proven customer support...SalesforceHourly payFull timeWork at officeRemote workWork from homeMonday to FridayShift workDay shift$274k - $335k
...Job Summary The Sr. Director, IT Sourcing is responsible for setting and executing the global IT sourcing strategy to support CSL’s... ...related field required MBA or advanced degree preferred Experience Minimum 15+ years of senior leadership experience Proven...Contract workWork at officeRemote work- ...intelligent search coveo for sitecore coveo for salesforce ai machine learning knowledge management and ai... ...-powered search coveo for sap personalization and customer experience Business Classifications SAAS B2B Enterprise...SalesforceWork at office
- ...human-centered care, we go above and beyond for our customers and deliver an international healthcare experience that is simple, efficient and human. Whether... ...improvement Bonus points if you have: Salesforce, Genesys, NICE, or similar platform experience...SalesforceRemote work
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