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Director, Salesforce CX & Customer Experience (Conshohocken)

Full-time

Cencora

Cencora is seeking a Director-level Salesforce CX Product Leader to drive strategy, design, and delivery of customer experience solutions—covering customer service, self-service, digital engagement, and case management. You will partner with business leaders, UX, IT, and delivery teams to define product vision and invest in high-value capabilities.

You will manage multi-year roadmaps, governance, and KPI-based value realization while guiding teams through discovery, design, and delivery with an

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Vacancy posted 6 hours ago
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