Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Global Customer Complaints & Compliance Lead

OKX

OKX is seeking a compliance professional to own the Global Customer Complaints Program and report to the Compliance Chief of Staff. You will coordinate with Legal, Local Compliance, Customer Support, Product, Operations, and Risk to promote consistent complaint handling across jurisdictions and ensure regulatory alignment. This role demands strong regulatory judgment, second-line oversight, and the ability to translate complaints into actionable risk insights for senior leaders. #J-18808-Ljbffr OKX

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Global Customer Complaints & Compliance Lead in Brooklyn, NY vacancy
  • The Group Manager recruits, leads and develops independent Store...  ...sales growth, profitability, customer relationships, and managing bad...  ..., and resolving customer complaints. Monitors and analyzes the payroll...  ...and discrimination. ADA COMPLIANCE Physical Ability : Tasks require... 
    Customer
    Complaints
    Traineeship

    Farmers Home Furniture

    Brooklyn, NY
    1 day ago
  • $23.8 - $44.2 per hour

     ...Licensed Call Center Team Lead (RN) Inizio Engage has...  ...accurate response to customer contacts via all...  ...Investigate inquiries and complaints and handle escalations...  ...adhering to corporate compliance and demonstrating the...  ...healthcare. Our passionate, global workforce augments... 
    Customer
    Complaints
    Local area

    Inizio Engage

    Brooklyn, NY
    4 days ago
  • $22 per hour

     ...immediately for a full time FOOD UNIT LEAD position. Location : Bank of...  ...mindset, Eurest leverages global resources, promotes a local...  ...dining experience for customers, staff and visitors. Essential...  ...meals. Responds to customer complaints in person at the time of the... 
    Customer
    Complaints
    Hourly pay
    Full time
    Part time
    Local area
    Immediate start
    Remote work
    Worldwide
    Flexible hours

    Eurest USA

    Brooklyn, NY
    4 days ago
  •  ...top-notch technology products. As a Lead Solutions Analyst in Compliance - Corporate Sector, Trade Surveillance...  ...diverse talents they bring to our global workforce are directly linked to our...  ...re setting our businesses, clients, customers and employees up for success.Full timePosting... 
    Customer

    JP Morgan Chase

    Jersey City, NJ
    3 days ago
  •  ...theknoxauberge Job Description The Lead Therapist serves as the...  ...and sterilization standards in compliance with applicable regulations...  ...any guest concerns, incidents, complaints, misconduct, or staff-related...  ...a privately held family of global brands spanning automotive, entertainment... 
    Complaints
    Local area
    Immediate start
    Flexible hours

    Auberge

    Brooklyn, NY
    1 day ago
  • Bank of America is seeking a Global Financial Crimes Threat Identification & Liaison Manager to serve as a subject...  ...and assess emerging threats impacting high-risk customers, provide advisory support to compliance and risk officers, and maintain partnerships with law... 
    Customer

    Koitecc Solutions

    Brooklyn, NY
    1 day ago
  •  ...Highgate Hotels Highgate is a leading real estate investment and...  ...assets under management and a global portfolio of more than 400...  ...guest’s special requests and customer complaints during shift. Perform all...  ...Maintain regular attendance in compliance with Highgate Hotel... 
    Customer
    Complaints
    Hourly pay
    Worldwide
    All shifts
    Shift work
    Night shift

    Highgate

    Brooklyn, NY
    1 day ago
  • $128.25k - $195k

     ...part of Risk Management and Compliance, you are at the center of keeping...  ...that impact our company, customers and communities. Our culture...  ...a Compliance Risk Management Lead Vice President within Risk Management...  ...and Compliance and on the Global Financial Crimes Compliance (... 
    Customer
    Full time

    JPMorgan Chase & Co.

    Jersey City, NJ
    1 day ago
  • Seize the opportunity to shape the future of customer experiences through visionary service...  ...Design & Customer Experience (DCE), you will lead the development and implementation of...  ...and the diverse talents they bring to our global workforce are directly linked to our... 
    Customer

    JP Morgan Chase

    Brooklyn, NY
    2 days ago
  •  ...seeking an Immigration Program Manager to support growing immigration and global mobility programs. You will be a primary contact for visa-sponsored Figmates, managing immigration cases, compliance, and employee experience. You’ll also support international relocations... 
    Full time
    Remote work
    Relocation
    Visa sponsorship

    Nubeero Limited

    Brooklyn, NY
    3 days ago
  • Encore Global is seeking a Technical Specialist to lead the technical setup and operation of mid-level production events...  ...client satisfaction, and safety compliance while reporting to senior project...  ...and event supervision. A strong customer service mindset and the ability... 
    Customer

    Encore Global

    Brooklyn, NY
    4 days ago
  • $110k - $140k

    American International Group, Inc. (AIG) is a leading global insurance organization. AIG member...  ..., we are reimagining the way we help customers to manage risk. Join us as Lead Business...  ....Data Governance & Quality: Ensure compliance with data standards and maintain rigorous... 
    Customer
    Full time
    Work at office

    American International Group (AIG)

    Jersey City, NJ
    14 hours ago
  • The Supply Technician Lead is the Subject Matter Expert in support...  ...site. This role ensures compliance with U.S. Army supply regulations...  ...Work Where it Matters Akima Global Logistics (AGL), an Akima...  ...0 years. For our government customers, AGL delivers comprehensive supply... 
    Customer
    Contract work
    For contractors
    Work at office
    Remote work

    Akima

    Brooklyn, NY
    1 day ago
  • $180k - $200k

     ...implementing company policy to ensure compliance with contract...  ...negotiating increases with Customers, reduction of operating costs...  ...disciplining employees; addressing complaints and resolving problems....  ...and empowered associates on a global scale. Our approach is centered... 
    Customer
    Complaints
    Contract work
    Local area
    Immediate start

    SBM

    Brooklyn, NY
    4 days ago
  •  ...RESPONSIBILITIES The Front Desk Weekend Lead (Part-Time) position provides a...  ...closing weekend hours through a high level of customer service. This position is a 2 day per...  ...quick response time to member feedback, complaints, and escalate issues to club management... 
    Customer
    Complaints
    16 hours
    Temporary work
    Part time
    Local area
    Shift work
    Weekend work
    2 days per week

    New York Sports Clubs

    Hoboken, NJ
    14 hours ago
  •  ...procedures are being followed. Assist at the front of the house with customer service. # Assist in management and ordering of stock. #...  ..., and the safe log completed daily. # Ensure customer complaints are recorded, attended to promptly, and reported. # Assist in... 
    Customer
    Complaints
    Full time
    Local area

    Team Leads GK

    Springfield Gardens, NY
    12 days ago
  • $25 - $28 per hour

     ...application process. Field Lead 4 days ago Requisition ID: 10...  ...maintaining service quality, customer satisfaction, and operational...  ...labeling, documentation, and compliance Customer Satisfaction & Reputation...  ...point for customer complaints and service issues Actively... 
    Customer
    Complaints
    Hourly pay

    HomeShield Pest Control

    Brooklyn, NY
    2 days ago
  • $145k - $165k

     ...Manager is responsible for leading the company’s Quality...  ...meet AS9100, customer, regulatory, and government...  ...Today Ducommun is a global provider of innovative...  ...Management System. Ensure compliance with AS9100, ISO 9001,...  ..., rework, customer complaints, and corrective actions... 
    Customer
    Complaints
    Contract work
    For contractors
    Work at office

    Ducommun Incorporated

    Brooklyn, NY
    14 hours ago
  •  ...Culture Job Description Shipping Lead Location: Wichita, Kansas...  ...shipment accuracy, and ensures compliance with company policies, safety regulations, and customer requirements. The Shipping Lead...  ...damaged shipments, and customer complaints. Operate warehouse equipment such... 
    Customer
    Complaints
    Hourly pay
    Full time

    Open Road Brands, LLC.

    Brooklyn, NY
    3 days ago
  •  ...innovation in a dynamic environment. As a Lead Technical Program Manager within Consumer...  ...lifecycleBuild relationships with customers to understand challenges and develop solutions...  ...and the diverse talents they bring to our global workforce are directly linked to our success... 
    Customer
    Work at office
    Flexible hours

    JP Morgan Chase

    Jersey City, NJ
    2 days ago
  • $31 - $35 per hour

     ...community. We are seeking a Lead Pharmacy Technician to join our...  ..., and providing a stellar customer experience for all, while simultaneously...  ...workflows Ensure regulatory compliance and accurate medication...  ...address concerns and resolve complaints tactfully and courteously... 
    Customer
    Complaints
    Hourly pay
    Full time

    SF SPCA

    Brooklyn, NY
    4 days ago
  • $35 per hour

     ...Tissue Recovery Specialist - Team Lead The Tissue Recovery Specialist - Team Lead...  ...required. Excellent interpersonal and customer services skills essential. Sensitivity...  ...to respond to common inquiries or complaints from clients, regulatory agencies, or members... 
    Customer
    Complaints

    LiveOnNY

    Long Island City, NY
    4 days ago
  • $70k - $80k

     ...committed to bringing passion and customer focus to the business....  ...Resources-Employee Relations & Compliance Location: California, Clark...  ...into employee complaints, conflicts, and disciplinary...  ...Battery Company, LLC) is a leading global producer of energy storage solutions... 
    Customer
    Complaints
    Work at office
    Local area

    Trojan Battery Company

    Brooklyn, NY
    14 hours ago
  •  ...a distinctive and delightful customer experience. Opens and closes...  ...and/or regulatory compliance programs are completed accurately...  ...disciplinary issues and customer complaints to management. Performs duties...  ...Pharmacy Technician Lead .If you are applying on a job... 
    Customer
    Complaints
    Work experience placement
    Local area
    Immediate start
    Flexible hours
    Afternoon shift

    Walgreens Boots Alliance

    Howard Beach, NY
    4 days ago
  • $22 - $25 per hour

     ...Join Our Family: Team Lead at The Nest Williamsburg! The Nest Williamsburg, Brooklyn...  ...Handle guest inquiries, feedback, and complaints professionally to ensure satisfaction and...  ...approachable, and guest-focused personality (Customer Service Orientation) Ability to... 
    Customer
    Complaints
    Hourly pay
    Part time
    Casual work
    Flexible hours
    Shift work
    Weekend work
    Day shift
    Afternoon shift

    The Nest Restaurant Group

    Brooklyn, NY
    25 days ago
  •  ...litigation review in compliance with various statutory...  ...Investigate claims and complaints by or against the company...  ...within the function Lead by example and model...  ...agreement Impacts a range of customer, operational, project...  ...become part of the global leader in commercial... 
    Customer
    Complaints
    Work at office
    Remote work
    Visa sponsorship
    Flexible hours

    CBRE Group, Inc.

    Brooklyn, NY
    1 day ago
  • $110k - $115k

    ABOUT GREYSTARGreystar is a leading, fully integrated global real estate platform offering expertise in property...  ...and retention by responding to complaints, questions, and requests in a timely...  ...management, sales, marketing, and customer service background sufficient to manage... 
    Customer
    Complaints
    Full time
    For contractors
    Work at office
    Local area
    Immediate start

    Greystar

    Jersey City, NJ
    1 day ago
  •  ...application process. Front Desk Lead 7 days ago Requisition ID: 36...  ...guest inquiries, requests, complaints, and service recovery...  ...and room availability. Ensure compliance with hotel policies, procedures...  ...associates. Coach team members on customer service and operational... 
    Customer
    Complaints
    Temporary work
    Work at office
    Flexible hours
    Shift work
    Night shift

    RE Carroll Management Company

    Brooklyn, NY
    14 hours ago
  • $29 per hour

     ...compensation range provided is in compliance with state specific laws....  ...Provide technical, customer relations, and personnel management...  ...shorts) Handles any customer complaints professionally Handles company...  ...preferred. OVERVIEW: Sysco is the global leader in foodservice... 
    Customer
    Complaints
    Local area
    Worldwide
    Night shift

    FHLB Des Moines

    Brooklyn, NY
    1 day ago
  • $23.15 - $31.16 per hour

     ...difference in people’s lives. The Lead Medical Assistant is an...  ...direction and oversight for compliance and regulatory matters, referring...  ...but not be limited to chief complaint, updated medications,...  ...candidates. Must demonstrate strong customer and interpersonal relationships... 
    Customer
    Complaints
    Hourly pay
    Work at office
    Shift work

    Beth Israel Lahey Health

    Brooklyn, NY
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Global Customer Complaints & Compliance Lead. Be the first to apply!