Senior Operations Analyst

Senior AnalystReams Asset Management ("Reams"), an affiliate of Raymond James Investment Management, is a fixed income investment management firm located in downtown Indianapolis, Indiana. Since its establishment in 1981, Reams has grown to manage over $23 billion in a variety of fixed income strategies for a diverse group of institutional clients. Reams employs 40 individuals with a mission to provide the highest quality investment management expertise and unmatched client service in all product areas over the long-term.We currently have an opportunity in our Investment Operations Department for a Senior Analyst. This role will support reconciliation, cash oversight, payment research, and claims management for client accounts with a strong focus on fixed income structured securities and derivatives. This position will handle day-to-day resolution of complex problems and will be involved in process improvement projects.Responsibilities:Lead daily transaction and cash reconciliations across internal systems, custodians, and counterpartiesReconcile fixed income and derivatives instruments, including swaps, swaptions, futures, and FXInvestigate and resolve complex reconciliation breaks related to principal and interest payments, lifecycle events, accruals, settlements, and corporate actionsPerform root-cause analysis and escalate unresolved issues with clear documentation and recommendationsManage end-to-end structured security claims related to principal and interest payments, including preparation, documentation, submission, and trackingResolve issues quickly with a sense of urgencyProvide clear proactive communication on outstanding issues and resolutionsIdentify process control opportunities and recommend improvementsLead small to medium sized projects with varied levels of complexityAct as a senior operations point of contact for internal teams, custodians, and counterpartiesSupport escalation management and knowledge sharing with the Operations teamBalance conflicting resource and priority demandsKnowledge:Demonstrate a satisfactory level of technical and professional skill or knowledge in position-related areas; remains current with developments and trends in areas of expertiseSkills:Portfolio accounting systemsAdvanced Excel skillsBloomberg experienceCommunicating effectively in both oral and written communicationsDemonstrating uncompromising adherence to ethical principlesAbilities:Analyze problems and develop creative solutionsHandle stressful situations and provide a high level of customer service in a calm and professional mannerProvide efficient service to internal and external clientsPartner and collaborate and work in a team environmentFoster a cooperative work environment and partner with other functional areas to accomplish objectivesAttend to detail while maintaining a big picture orientationEducation/Previous Experience:Minimum of a Bachelor's degree in Accounting, Finance, or related degree and 5 years of relevant experience or combination of education, training and experienceRequirements:Possess strong analytical skillsBe able to multi-taskBe self-motivated, have natural curiosityWork well in team environmentExhibit excellent interpersonal skillsInvolvement in process improvement projectsPreferences:Experience with fixed income structured securitiesExperience with derivativesExperience with FXEducation:Bachelor's: Accounting, Bachelor's: Business Administration, Bachelor's: FinanceWork Experience:General Experience - 3 to 6 yearsCertifications:TravelWorkstyle:HybridThe total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.We expect our associates at all levels to:Grow professionally and inspire others to do the sameWork with and through others to achieve desired outcomesMake prompt, pragmatic choices and act with the client in mindTake ownership and hold themselves and others accountable for delivering results that matterContribute to the continuous evolution of the firmAt Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.