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Claims Specialist

$25 per hour

IN2U

Job Description

Job Description

Business Professional – Claims Specialist II

Location: Plano, TX

Pay: $25/hr

Contract Duration: 12 months, with the possibility of extension based on business needs and performance.

Position Overview

We are seeking a detail-oriented Claims Specialist to support warranty claims administration, reporting, and cross-functional coordination.

This role requires strong analytical skills, advanced Excel proficiency, and the ability to communicate effectively with both internal teams and external partners.

Key Responsibilities

  • Coordinate daily communication with an outsourced support team based in Rivervale, NJ, ensuring operational issues and escalations are resolved efficiently.
  • Manage and respond to escalations received from Service Partners, Field Operations, and Accounts Receivable teams.
  • Review requested labor rate updates against contractual agreements and accurately maintain rate information within internal systems.
  • Support the warranty claims audit process by reviewing claims prior to final warranty closure.
  • Extract, organize, and analyze large datasets from internal systems to support business operations.
  • Prepare ad hoc reports and analyses related to warranty costs, trends, claim activity, and other operational metrics.

Qualifications

  • Bachelor's degree required.
  • Strong verbal and written communication skills.
  • Advanced Microsoft Office proficiency, particularly Microsoft Excel, with experience handling and analyzing large datasets.

Vacancy posted 2 days ago
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