Claims Specialist
$25 per hourIN2U
Job Description
Job Description
Business Professional – Claims Specialist II
Location: Plano, TX
Pay: $25/hr
Contract Duration: 12 months, with the possibility of extension based on business needs and performance.
Position Overview
We are seeking a detail-oriented Claims Specialist to support warranty claims administration, reporting, and cross-functional coordination.
This role requires strong analytical skills, advanced Excel proficiency, and the ability to communicate effectively with both internal teams and external partners.
Key Responsibilities
- Coordinate daily communication with an outsourced support team based in Rivervale, NJ, ensuring operational issues and escalations are resolved efficiently.
- Manage and respond to escalations received from Service Partners, Field Operations, and Accounts Receivable teams.
- Review requested labor rate updates against contractual agreements and accurately maintain rate information within internal systems.
- Support the warranty claims audit process by reviewing claims prior to final warranty closure.
- Extract, organize, and analyze large datasets from internal systems to support business operations.
- Prepare ad hoc reports and analyses related to warranty costs, trends, claim activity, and other operational metrics.
Qualifications
- Bachelor's degree required.
- Strong verbal and written communication skills.
- Advanced Microsoft Office proficiency, particularly Microsoft Excel, with experience handling and analyzing large datasets.
$94k - $176k
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$25 per hour
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