Quality Control Technician

Job Description

Job Description

Description

The Quality Control Technician plays a critical role in ensuring product quality, compliance, and customer satisfaction by performing inspections, validating conformance to engineering and customer requirements, and supporting continuous improvement initiatives across the organization. This position is responsible for incoming, in-process, and final inspections; quality documentation and traceability; nonconformance management; and maintaining compliance with internal quality systems and ISO standards. 

The role partners closely with Production, Engineering, Purchasing, and other cross-functional teams to resolve quality-related issues, support corrective actions, and ensure products consistently meet Swagelok’s premium quality expectations. The Quality Control Technician also contributes to document control, FAIR submissions, customer quality requirements, and continuous improvement efforts while promoting accountability, collaboration, and operational excellence. 

Successful individuals in this role demonstrate strong attention to detail, mechanical aptitude, disciplined problem-solving skills, and the ability to interpret engineering drawings and inspection requirements. As proficiency increases, the position expands in scope to include advanced inspection activities, audit participation, mentoring, process improvement leadership, and broader ownership of quality system initiatives.

This position follows an on-site work schedule, with regular on-site attendance required Monday through Friday. Based on business and operational needs, the position may require overtime, schedule adjustments, or occasional shift variations.
Key Responsibilities

Inspection & Product Verification  

• Independently perform incoming, in-process and final inspections with minimal supervision while ensuring consistent adherence to quality standards and customer requirements. 
• Utilize measurement tools and gauges such as calipers, micrometers, and inspection fixtures to validate product specifications and tolerances. 
• Read and interpret engineering drawings, specifications, inspection criteria, and material certifications to validate product quality requirements. 
• Verify calibration status of inspection and measurement equipment prior to use. 

Quality Documentation & Compliance  

• Complete and maintain accurate inspection records, FAIR submissions, nonconformance documentation, and traceability records in accordance with company and customer requirements. 
• Ensure outgoing products comply with customer specifications, quality standards, and material certification requirements. 
• Apply ISO 9001 standards, internal quality procedures, and document control requirements consistently in daily operations. 
• Support internal audits, compliance activities, and continuous improvement initiatives related to the quality management system. 

Nonconformance Management & Problem Solving  

• Investigate nonconforming conditions and support root cause analysis, corrective action, and preventive action activities using structured problem-solving methodologies such as 8D and 5 Why. 
• Participate in MRB, RMA, and NCMR processes to ensure timely resolution of quality-related issues. 
• Partner with Production, Engineering, Purchasing, and other departments to resolve quality-related issues and implement corrective actions. 
• Identify recurring quality issues and contribute to process improvement recommendations. 

Systems, Reporting & Operational Support  

• Utilize Microsoft Office applications and quality-related systems, including SAP B1, QT9, FAIR software, or similar systems, to maintain records and support reporting activities. 
• Independently prioritize inspection activities to support operational timelines and customer commitments. 
• Communicate inspection findings, quality concerns, and escalation risks clearly and professionally to cross-functional stakeholders. 
• Support training and knowledge-sharing activities related to inspection procedures, quality standards, and documentation practices. 
• Train, support, and mentor associates in the application of the Swagelok Quality System, ISO compliance requirements, and continuous improvement methodologies. 

Skills, Competencies, Education, & Work Experience

Skills & Competencies

• Detail Orientation .  Demonstrates attention to detail while managing multiple priorities and meeting established quality and production timelines. 
• Effective Verbal and Written Communication .  Communicates inspection findings, quality concerns, and documentation requirements clearly and professionally in verbal and written formats. 
• Computer Proficiency .  Proficient in standard business software and quality-related systems, including Microsoft Office applications and applicable quality management tools. 
• Initiative. Demonstrates initiative in identifying and resolving quality-related issues while contributing to timely problem resolution. 
• Adaptability .  Adjusts effectively to changing production priorities, business needs, and operational requirements. 
• Disciplined Problem Solving . Applies structured problem-solving methodologies, including root cause analysis and corrective action processes (e.g., 8D, 5 Why), to address quality-related issues. 
• Mechanical & Technical Interpretation. Reads and interprets engineering drawings, specifications, and inspection criteria to verify product conformance. 

Education & Work Experience

Required: 

• High School Diploma or GED
• Minimum 2 years of experience in quality-related role 
• Experience with precision measuring tools 
• Engineering drawing experience 

Preferred: 

• Associate degree in Engineering 
• ISO 9001 Certification
• 5 years of experience in quality-related role 
• Experience with Lean Manufacturing practices 

Benefits

• 100% covered employee Medical, Dental, & Vision Insurance
• Up to 80% dependent coverage for Medical, Dental, & Vision Insurance
• Life Insurance
• Health Care Flexible Spending Account
• Dependent Care Flexible Spending Account
• 401k Plan & Company Matching up to 4%
• Short-Term and Long-Term Disability
• Competitive Pay
• Generous PTO
• Paid Holidays
• Tuition Reimbursement
• Gym Membership Reimbursement up to $50/month
• Professional Coaching