Field Technician

At CompucomStaffing, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client has a new opportunity for a qualified Field Technician to join their team. The technician is responsible for supporting the deployment, installation, remediation, refresh, and decommissioning of technology equipment across client retail locations. Technicians will complete a variety of hardware, networking, POS, camera, and infrastructure-related tasks while ensuring all project procedures, documentation, and compliance requirements are followed. This role requires strong technical troubleshooting skills, professionalism in a retail environment, and the ability to work independently while coordinating with Deployment Support and store leadership. This position may support multiple retail and enterprise locations throughout the greater Bay Area market, including San Francisco, Alameda, Antioch, Colma, Daly City, Dublin, Emeryville, Fremont, Hayward, Livermore, Menlo Park area, Redwood City, Richmond, San Bruno, San Jose, San Leandro, San Mateo, San Rafael, San Ramon, Sausalito, Walnut Creek. Additional nearby locations may be assigned based on business needs. Duties and Responsibilities Perform onsite installation, remediation, refresh, and removal of technology hardware and infrastructure components Support projects involving POS systems, hand scanners, camera upgrades, UPS NIC card refreshes, network remediation, control room cleanup, data port security, and WiFi antenna remediation Install and replace devices including Zebra scanners, cameras, UPS NIC cards, switches, servers, and related cabling Validate device functionality, connectivity, and operational status after installation Coordinate with Deployment Support for project validation and issue resolution Capture and submit required project deliverable photos and documentation Package and prepare removed equipment for return shipment or disposal Maintain clean and organized work areas throughout installations Follow all client safety, security, and code of conduct requirements Check in and out daily using project tracking systems and communicate project status updates Technical Responsibilities Hardware installation and replacement Basic networking and cabling POS device support Peripheral device installation Equipment decommissioning Cable management and labeling Connectivity testing and validation Inventory verification and equipment staging Troubleshooting installation and deployment issues Skills and Qualifications Experience with IT field services, desktop support, or deployment projects Basic understanding of networking, POS systems, cabling and connectivity, hardware installations Ability to follow detailed installation instructions and project documentation Strong communication and customer service skills Ability to work in active retail environments with minimal disruption Experience using ticketing systems, deployment tools, or project tracking systems preferred Ability to lift and move equipment up to 50 lbs. with team assistance when required Retail deployment experience preferred POS installation experience preferred Low‑voltage or structured cabling experience preferred Experience with Zebra, Honeywell, Cisco, or UPS hardware preferred Experience supporting large‑scale rollout projects preferred Benefits The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre‑tax benefits. W2 only, no Corp to Corp. Equal Employment Opportunity CompucomStaffing, a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium businesses. For more information, visit We will consider for employment all qualified applicants, including those with criminal histories, arrest, or conviction records in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance. CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law. Work Authorization Candidates must be authorized to work in the United States without the need for current or future employer sponsorship. Candidate Eligibility Arizona Applicants: To the extent required by applicable law, the company maintains a smoke‑free workplace. California Residents: Please review the California Consumer Privacy Act Notice. Maryland Applicants: Under Maryland law, an employer may not require or administer a lie detector test as a condition of employment. Massachusetts Applicants: It is unlawful to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law is subject to criminal penalties and civil liability. Rhode Island Applicants: The company is subject to chapters 29-38 of title 28 of the general laws of Rhode Island, and is therefore covered by the state’s workers’ compensation law. #J-18808-Ljbffr