Teller (Cantonese or Mandarin Fluent)

REQUIRED: Applicants must be fluent in reading and writing Cantonese and/or Mandarin Job Description It is the responsibility of the teller to courteously, expeditiously and accurately process on-line and off-line transactions for all types of accounts and services for the customers. Primary Responsibilities Accept retail and/or small business deposits, loan payments, process checking and savings account withdrawals Maintain an adequate cash drawer at all times; this includes requisitioning cash when needed and signing back excess cash and mutilated currency Balance cash drawer in accordance with Bank procedures and regulations including periodic batching of cashed checks Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line Providing additional products including Bank Checks, Personal Money Orders and Gift Cards May be responsible for bank opening and/or closing Maintains the highest level of confidentiality with all information obtained Promotes the bank’s products and services Represent the Bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers Comply with all department and company policies, procedures and regulations Other duties as assigned Part time tellers are required to work every Saturday. Full time tellers are required to work rotational Saturdays Desired Skills & Experience Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees Mathematical skills Strong communication & organizational skills Detail oriented, high degree of accuracy Competence with computers, telephone, calculator Ability to work in a fast-paced environment & under pressure as needed #J-18808-Ljbffr Maspeth Federal Bank