Director of Culinary & Hospitality Operations

Job Description

Job Description

Core Responsibilities Leadership & Operations

Oversee all food and beverage operations including restaurant service, bars, catering, weddings, private events, brunches, resort offerings, and seasonal experiences.

Lead, mentor, and develop front-of-house management teams and service staff.

Create and maintain exceptional hospitality standards across all guest touchpoints.

Ensure daily operations run smoothly while maintaining efficiency, organization, and cleanliness.

Assist in creating SOPs, systems, and operational structure for continued growth.

Foster a culture of accountability, professionalism, teamwork, and hospitality excellence.

Be highly visible on the floor during service periods and events.

Financial & Administrative

Manage labor costs, scheduling, inventory, and purchasing.

Monitor food and beverage cost percentages and implement strategies for profitability.

Review and analyze sales reports, budgets, and operational performance metrics.

Work alongside ownership to develop revenue-driving initiatives and seasonal programming.

Assist with vendor relationships, pricing negotiations, and ordering systems.

Ensure proper cash handling procedures and POS compliance.

Beverage Program

Oversee bar operations, wine selections, cocktail programming, and beverage service standards.

Collaborate with mixologists and bar teams on seasonal cocktails and curated beverage experiences.

Ensure consistency in beverage quality, presentation, and profitability.

Maintain compliance with all alcohol laws, licensing, and safety standards.

Weddings & Events

Oversee food and beverage execution for weddings, private events, retreats, and resort experiences.

Collaborate with event coordinators and culinary teams to ensure seamless execution.

Ensure banquet and plated event service standards remain elevated and detail-oriented.

Assist in creating customized food and beverage experiences unique to each event.

Guest Experience

Maintain a strong presence with guests and proactively resolve concerns or service issues.

Continuously evaluate and improve guest satisfaction and service flow.

Ensure all guest interactions reflect the elevated yet welcoming experience.

Qualifications

Minimum 5+ years of senior-level food & beverage or hospitality management experience.

Strong background in restaurants, resorts, boutique hotels, event venues, or luxury hospitality environments.

Experience managing both restaurant and event operations preferred.

Hospitality Degree or similar (a must)

Strong leadership, communication, and organizational skills.

Ability to thrive in a fast-paced, constantly evolving environment.

Financial acumen including labor management, inventory controls, and cost analysis.

Wine, cocktail, and beverage knowledge strongly preferred.

Experience with POS systems, scheduling software, and operational reporting.

Must be able to work nights, weekends, holidays, and event-heavy schedules.

Ideal Candidate Traits

Strong sense of initiative and ownership

Calm under pressure

Hospitality-first mindset

Highly detail-oriented

Creative thinker with operational discipline

Professional yet approachable leadership style

Passion for food, beverage, events, and guest experiences

High level of common sense and problem-solving ability

Team builder who leads by example

\nCompany Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.

We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.

Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.

We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.

We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.

Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.

As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Company Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\n\r\nWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\n\r\nOur Services\r\nW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\n\r\nWe specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\n\r\nWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\n\r\nOur Expertise\r\nW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\n\r\nAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.