Hospitality Coordinator

Hospitality Coordinator

Lake Port Square is seeking a friendly, organized, and service-driven Hospitality Coordinator to support our Dining Services team. This position serves as the primary contact for resident dining reservations, special events, catering requests, and administrative support while helping create exceptional dining experiences for our residents.

At Lake Port Square, hospitality is at the heart of everything we do. We are committed to treating residents, guests, and employees with respect, professionalism, and compassion while promoting a culture of wellness, teamwork, and excellence.

Responsibilities:

• Coordinate resident reservations, catering, and special events
• Prepare and distribute dining menus
• Manage dining records, meal counts, and resident charges
• Assist with scheduling, interviews, timecards, and staffing support
• Maintain liquor inventory and departmental reports
• Address resident dining concerns in a professional manner
• Provide dining room and service support as needed
• Collaborate with culinary and dining leadership to ensure excellent service

Qualifications:

• High School Diploma or GED required
• At least one year of hospitality, restaurant, hotel, club, or senior living experience preferred
• Strong customer service, communication, and organizational skills
• Experience with scheduling, POS systems, and Microsoft Office preferred
• Ability to work a flexible schedule, including weekends as needed

Hospitality Focus:

Lake Port Square fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:

1. We greet residents, employees and guests warmly, by name and with a smile.

2. We treat everyone with courteous respect.

3. We strive to anticipate resident, employee and guest needs and act accordingly.

4. We listen and respond enthusiastically in a timely manner.

5. We hold ourselves and one another accountable.

6. We embrace and value our differences.

7. We make residents, employees and guests feel important.

8. We ask "Is there anything else I can do for you?"

9. We maintain high levels of professionalism, both in conduct and appearance, at all times.

10. We pay attention to details.

Wellness Focus:

Lake Port Square employees are expected to promote a healthy community culture for all residents and employees. This is a whole-person approach to health and wellness which includes eight dimensions of wellness: Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual and Vocational. Through these efforts we can ensure and exceed residents' wellness needs relating to their mind, body and soul, which may also have a positive effect on the employees, as a result.

Proven ability with computer and communication skills.

Must have knowledge of Microsoft Office Suite products.

Minimum two years' experience in an office or other professional environment as an administrative worker.

Apply today and help create memorable experiences for our residents every day.

$20.50