Community Manager

Community ManagerThe Grove at Wachesaw East I/II and Sea Mystique, Murrells Inlet, SC.Position OverviewThe Community Manager at The Grove at Wachesaw East I/II and Sea Mystique, located in Murrells Inlet, SC., is responsible for the overall operational, financial, and resident experience performance of the community. This role provides on-site leadership and reports directly to the Director of Residential Operations of BrewTown Living, LLC.The Community Manager is accountable for achieving occupancy and financial goals, maintaining the physical condition of the property in accordance with company standards, ensuring regulatory compliance, and fostering a positive and professional community environment.As a company, we offer an excellent benefits plan including medical, dental, vision, company paid life insurance and short-term disability, ancillary benefits, and more! You will get access to a travel benefit as well. BTL is an employee owned company (ESOP) and is an EOE!Essential Duties & ResponsibilitiesConduct all business in accordance with company policies and procedures, Fair Housing laws, the Americans with Disabilities Act (ADA), the Fair Credit Reporting Act (FCRA), and all applicable local, state, and federal regulations.Provide day-to-day leadership for all on-site operations, including leasing, resident relations, maintenance coordination, and administrative functions.Serve as the primary point of contact for residents, ensuring timely resolution of concerns and delivering a high level of customer satisfaction.Communicate regularly with the Director of Residential Operations regarding community performance, staffing needs, financial results, capital needs, and operational concerns.Oversee leasing performance, occupancy levels, renewals, delinquency management, and rent collection efforts.Prepare, organize, and maintain delinquency documentation; file and present required court documents in Magistrate Court to support the eviction process.Utilize key performance indicators (KPIs) and reporting tools to monitor asset performance and recommend operational or pricing adjustments as needed.Assist in the development, implementation, and execution of marketing and outreach strategies to achieve leasing and revenue goals.Conduct regular property inspections to ensure curb appeal, safety, cleanliness, and compliance with company standards. Inspections include vacant units, rent-ready units, and occupied unit inspections as required.Ensure all maintenance and corrective actions identified during inspections are addressed promptly and documented appropriately.Prepare reports, correspondence, and documentation accurately and in a timely manner.Enforce lease agreements, community policies, and applicable regulations consistently and professionally.Represent BrewTown Living, LLC in a positive and professional manner within the local community.Perform all real estate–related activities in compliance with South Carolina Real Estate Commission regulations.Carry out other duties assigned by leadership.Performance ExpectationsMaintain targeted occupancy and renewal ratesManage delinquency within company standardsAchieve budgeted NOI and profit margin goalsEffectively manage rental rates and concessionsIdentify and support additional revenue opportunitiesMaintain consistent property appearance and curb appealPlan and oversee monthly community events to enhance resident engagementCompetencies & SkillsStrong understanding of NOI, cash flow, and asset performanceAbility to read, analyze, and interpret financial and operational reportsProven ability to meet performance goals and deadlinesExperience managing operating budgets and controlling expensesStrong leadership, organizational, and problem-solving skillsAbility to handle resident issues and crisis situations professionallyExcellent verbal and written communication skillsHigh level of accuracy, attention to detail, and follow-throughAbility to manage multiple priorities in a fast-paced environmentEducation & ExperienceBachelor’s degree in business or related field preferred, not requiredThree to five years of supervisory apartment or property management experience requiredExperience with budgeting, leasing, marketing strategies, staff supervision, maintenance coordination, and rent collectionsStrong knowledge of Fair Housing practices and compliance requirementsValid driver’s license required and must be maintained as a condition of employmentSC Property Management License Required within 60 days of Employment.Professional certifications such as CAM or CALP preferred, but not requiredDISCLAIMER***This job description is intended to provide guidelines related to the essential functions, required competencies, and the work environment. It is not all-inclusive, and the company may change it with or without advance notice to the incumbent(s). In addition, the company may assign other duties and/or requirements at any time, based on its sole prerogative. This document does not represent a contract of employment. This job will have a 90-day probation period. #J-18808-Ljbffr Brewtown Living, LLC.