Internal Communications Manager

Job Description

Job Description

Ready to make connectivity from space universally accessible, secure and actionable? Then you’ve come to the right place!

E-Space is bridging Earth and space to enable hyper-scaled deployments of Internet of Things (IoT) solutions and services. We are building a highly-advanced low Earth orbit (LEO) space system that will fundamentally change the design, economics, manufacturing and service delivery associated with traditional satellite and terrestrial IoT systems.

We’re intentional, we’re unapologetically curious and we’re 100% committed to innovate space-based communications and deliver actionable intelligence that will expand global economies, protect space and our planet and enhance our overall quality of life.

E-Space is building the infrastructure for a new generation of space operations. As we scale to the next stage of growth over the next 18 months, we need someone to programmatize how we communicate internally and deliberately build culture that sustains retention and belonging. 

This is a builder role: you'll take what exists and create the infrastructure, cadences, and editorial strategy that make E-Space feel like a coherent company where people understand the mission, where their work connects to it, and where they genuinely want to show up. 

You'll balance two equally important missions: (1) owning the systems and channels that keep E-Space informed and aligned as we scale, and (2) collaborating with the People team to build intentional culture programs, celebrations, and spaces that make work feel meaningful and connected. You'll do this in an environment where the exec leadership, People team, and cross-functional partners all have competing asks, a level of ambiguity, and high expectations, and where the guardrails aren't yet clear. You'll need to be comfortable making calls about what gets done, in what order, and what doesn't, without waiting for permission. 

It’s important to note that this role is internally facing because the company is currently in Stealth Mode as we build our world-class technology, so this role will not include any aspect of external comms or PR.  

This role will nominally report to the Head of People but will operate as a shared service bridging the executive leadership team and the broader company. The successful candidate will be required to work onsite to collaborate with team members in our Arlington, TX offices.

What you will do

The functions of this role include the following: 

Internal Communications Infrastructure 

• Define and own E-Space's internal communications operating model: channels, cadences, content types, and editorial calendar that govern how information flows across the company as we scale. 

• Own the strategy and execution of key company moments: All Hands meetings, quarterly business reviews, org announcements, exec updates, and crisis communications. 

• Build and maintain an internal intranet/knowledge hub (leveraging existing tools like Rippling, Teams, Sharepoint, or dedicated platforms) that serves as the single source of truth for company information, policies, and culture. 

• Create repeatable playbooks and templates for recurring programs (All Hands, org changes, exec announcements) that scale without requiring manual lift each cycle. 

• Partner with exec leadership to turn strategy and initiatives into clear, compelling stories that resonate across technical and non-technical audiences. 

• Help E-Space employees understand where the business is headed, why it matters, and how their work connects to the mission in space infrastructure. 

Culture, Belonging & Retention Programs 

• Design and execute programs that build belonging and retention: team celebrations, recognition initiatives, cross-functional gatherings, and rituals that make E-Space feel like a culture, not just a company. 

• Own employer brand on external sites, published information and careers pages: identify ways to highlight E-Space's culture and showcase what it's like to work here, especially as we grow internationally. 

• Lead change communications for key initiatives (reorganizations, new policies, leadership transitions), helping employees navigate transitions with clarity and confidence. 

• Be a practitioner of culture: genuinely enjoy talking to people across levels and functions, surfacing what matters to teams, and translating that into programs and messaging that land. 

• Partner with cross-functional teams (People, Workplace, Legal, Finance) to ensure all communications are consistent with company values and aligned with business moments. 

Priority Management & Operating in Ambiguity 

• Own the trade-offs: the CEO wants constant ‘at-a-glance’ updates, People needs comms on a new policy, and you're launching a culture program.  You’ll create a cadence of what actually gets done, when, and communicate those calls clearly to stakeholders. 

• Establish scope: you'll develop the communications calendar and set expectations about what this role can realistically deliver. Your approach should be to determine whether or when requests don't fit and whether we need to change approach so that they do. 

• Navigate incomplete information: many decisions will come without full context. You're comfortable making editorial and strategic calls and iterating from there, rather than waiting for perfect clarity. 

• Build cross-functional alignment without formal authority: you'll coordinate with People, exec leadership, Finance, Legal, and others using your influencing abilities. You're skilled at surfacing conflicts early and finding paths forward that work for everyone. 

• Scale yourself: identify high-leverage activities vs. low-leverage busy work. As you grow the role (potentially adding team members), you architect what stays with you and what can be delegated. 

Executive Partnership (Lighter Touch) 

• Work closely with the CEO and exec team to develop messaging frameworks for key announcements, fundraises, product milestones, and business pivots. 

• Provide editorial feedback and counsel on executive communications (emails, Teams or other internal communication updates, presentations), ensuring tone and clarity serve the moment. 

• Produce high-quality, high-impact content: exec talking points, all-hands presentations, recorded messages, and email campaigns. 

• Help leadership stay aware of how messaging lands internally; serve as a translator between exec intent and employee experience. 

AI-Enabled Communications Work 

• Use AI tools (Claude, ChatGPT, Sana/Galileo, etc.) in the craft of internal communications: drafting, editing, repurposing content, generating talking points, and scaling comms across channels. 

• Help establish how AI augments (not replaces) human-centered comms at E-Space, especially as we shape the company's internal AI narrative. 

• Stay current with evolving AI tools and bring experimentation to internal comms—using AI to reduce manual work while keeping authentic voice. 

What you will bring

Experience & Background 

• 5–7 years of experience in internal communications, culture, employee experience, or related function at a fast-paced tech or deep-tech company. 

• Demonstrated track record of building or significantly scaling an internal communications program: can point to specific systems, channels, or programs you architected from scratch or materially elevated. 

• Experience producing or owning high-quality All Hands meetings, quarterly business reviews, or similar large-scale company moments. 

• Track record of building culture programs (team celebrations, recognition, belonging initiatives, or retention-focused work) that genuinely moved the needle. 

• Comfort working with AI tools in communica