Senior Principal Client Partner - Life Sciences
Surescripts
- Act as a bridge across internal Surescripts teams – including Sales, Product, Analytics, Legal, Finance, Operations, Implementation, Clinical Intelligence and Customer Support – to align Surescripts’ efforts with the client’s needs and objectives.* Clearly translate the client’s requirements, strategic direction, and constraints back into the Surescripts organization, ensuring all teams understand what success looks like for the customer.* Lead post-sale complex initiatives such as new product implementations, service launches, and major project rollouts for your accounts with strong governance, clear communication, and cross-department coordination.* Proactively identify and address internal process gaps or misalignments that could impact the client’s experience, driving process improvements to better support life sciences partners.* Stay informed on market access and payer dynamics , healthcare policy changes, and regulatory or compliance requirements (e.g., patient data privacy, FDA/CMS regulations) that impact how life sciences companies operate.* Ensure that all partnership activities and solutions adhere to relevant regulations and industry standards, navigating complex, highly regulated environments with integrity .* Provide thought leadership on how evolving policy, reimbursement, and healthcare trends may reshape clients’ patient access strategies or commercial models, helping clients adapt and thrive amidst change.* Bachelor’s Degree in Business, Economics, Finance, or related fields* 12+ years of enterprise account leadership experience within Life Sciences (pharma, biotech)* Proven track record owning and expanding large, complex, strategic accounts* Demonstrated success engaging and influencing C-suite and senior executives* Deep understanding of Life Sciences commercialization, policy, market access, and evolving healthcare ecosystems* Experience partnering with customers to drive success with high-value, consultative, enterprise solutions* Demonstrated ability to think strategically and long-term* Strong analytical skills* Proven ability to lead cross-functional teams and influence teams without a formal reporting relationship Preferred Qualifications :We’re a team of creatives and strategists who are customer obsessed. We value teamwork and innovation and strive to make a difference in healthcare by focusing on our customers. We’re storytellers and promoters who serve as champions for quality and customer experience. We take our work seriously, but we also know how to have fun.We’re a midsize company. This means you’re not just another employee ID number. Here, you can build real relationships and feel supported by truly awesome people with diverse backgrounds and talents in an innovative and collaborative work culture. We strive to create an environment where you can be yourself, share your ideas and work your way. We offer opportunities for employee development, as well as competitive compensation packages and extensive benefits.Benefits include, but are not limited to, comprehensive healthcare (including infertility coverage), generous paid time off including paid childbirth and parental leave and mental health days, pet insurance, and 401(k) with company match and immediate vesting. To learn more, review the , , and links under the section of our careers site.Surescripts serves the nation through simpler, trusted health intelligence sharing, in order to increase patient safety, lower costs and ensure quality care. We deliver insights at critical points of care for better decisions — from streamlining prior authorizations to delivering comprehensive medication histories to facilitating messages between providers._____To be considered for employment, applicants must have a valid U.S. work authorization allowing work without restrictions with Surecripts in the U.S. At this time, we are unable to provide support or provide sponsorship for immigration benefits such as work visas. Additionally, we do not participate in academic training programs or work-study programs through an academic institution that require employer endorsement of F-1/CPT or F-1/STEM.Surescripts recognizes the importance of fostering an environment that leverages the unique contributions of all individuals and we are committed to providing reasonable accommodations to every applicant. If you need a reasonable accommodation for any portion of the employment process, please contact us at View email address on click.appcast.io . |Surescripts participates in E-Verify. Details in .Right to Work Statement in and . #J-18808-Ljbffr
Vacancy posted 2 days ago
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