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Patient Care Coordinator

Dynamic Access

Job Title: Patient Care Coordinator

Full-time: 40 hours per week. M-F 8a-4p

Benefits

Remote

Job Summary: We are seeking a detail-oriented and organized Patient Coordinator to coordinate and manage the scheduling of infusion therapy services for our patients. The ideal candidate will possess excellent communication skills, a strong understanding of infusion therapy, and the ability to work collaboratively with healthcare teams to ensure timely and effective patient care.

Key Responsibilities:
  • Office Administration:
    • Answer phones
    • Receive and manage faxes and emails
    • Help facilitate communication of supply lists between RNs and pharmacies
  • Scheduling Coordination:
    • Manage and coordinate the scheduling of infusion therapy appointments for patients.
    • Collaborate with nursing staff and other healthcare providers to optimize appointment availability.
    • Help facilitate deliveries by the pharmacies to the patients
  • Patient Communication:
    • Communicate with patients to confirm appointments, confirm receipt of supplies and drug, and address any non-clinical questions or concerns.
    • Ensure patients are aware of their treatment schedules and any necessary follow-up.
  • Record Keeping:
    • Maintain accurate and up-to-date patient records in the electronic health record (EHR) system.
    • Document scheduling changes and communicate updates to relevant team members.
  • Maintain organized and complete patient charts, updated orders and document communication regarding patient care plans
  • Collaboration:
    • Work closely with infusion nurses and medical staff to ensure appropriate staffing levels for scheduled procedures.
    • Participate in team meetings to discuss scheduling challenges and develop solutions.

Qualifications:

Education:
  • High school diploma or equivalent required
  • College degree preferred
Experience:
  • Healthcare coordination experience required
  • Prior experience in infusion therapy or clinical scheduling strongly preferred.
  • Familiarity with an electronic health record (EHR) system, preferably Alayacare
Skills:
  • Strong organizational and time-management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.

Working Conditions:
  • This is a remote position
Vacancy posted 4 days ago
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