Street Outreach Specialist

Job Description

Job Description

TITLE : Street Outreach Specialist

REPORTS : Clinical Supervisor

FLSA CODE : Non-exempt

PROGRAM: Bronx Outpatient - 953 Southern Blvd. Bronx, NY 10459

Our Mission:

Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration.

If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real.

In addition to competitive salaries, Odyssey House offers:

• A 35-hour work week (as opposed to a 40-hour work week)
• Vacation Plan and Holiday Schedule
• Life Insurance
• Medical Insurance (Two Plans)
• Dental and Vision Insurance
• Additional Insurance Coverages (hospitalization, accidental, critical illness coverage)
• Long-Term & Short-Term Disability
• Flexible Spending Account/Health Reimbursement Account
• 403(b) Plan
• Corporate Counseling Associates (CCA) EAP benefit
• Ability Assist Counseling Services (through The Hartford)
• Commuter Benefits
• Educational Assistance Programs
• Special shopping discounts through ADP Marketplace and PlumBenefits
• RUFit?! Fitness Program
• Legal Assistance through ARAG
• Optum Financial Service through ConnectYourCare
• Benefit Advocacy Center through Gallagher

Description of Duties and Responsibilities

▪ Conducts direct street outreach to individuals in need of addictions medication services.

▪ Establishes a respectful, trusting relationship with program participants.

▪ Assists participants to identify and build on their strengths and resiliencies.

▪ Assists participants in identifying basic needs.

▪ Provides referrals for medication assisted treatment of substance use disorders.

▪ Provides guidance and resources to help participants access healthcare, behavioral healthcare, public assistance, housing, nutritional assistance and health insurance.

▪ Provide training to program participants and distributes medication for opioid overdose reversal.

▪ Distributes harm reduction supplies, including: wound care kits, safer sex kits, sharps disposal and medication

disposal kits, substance supply test kits for fentanyl and other synthetic drugs.

▪ Escorts participants to clinic for assessment and same day medication initiation.

▪ Assists patients with medication access.

▪ Facilitates warm hand-offs with network service providers.

▪ Acts as advocate on behalf of program participants with professional staff and network service providers.

▪ Participates in team meetings and service planning conferences.

▪ Documents delivery of services in case record.

▪ Participates in in-service training according to program requirements.

Qualifications for Position

▪ New York State Certified Recovery Peer Advocate or Provisional CRPA preferred.

▪ CARC preferred.

▪ Lived experience in recovery from substance use disorder.

▪ 2 years of direct care work experience with individuals at risk for, or with a substance use disorder.

Skills and Knowledge Required

▪ Demonstrates effective communication skills; recognizes and uses person-centered language.

▪ Recognizes that there are multiple pathways to recovery/wellness.

▪ Practices a strengths-based approach to recovery/wellness.

▪ Proficient with Microsoft Office applications

▪ Bi-lingual English/Spanish preferred

▪ Ability to engage active substance users and their families

Amount of travel and any other special conditions or requirements

Frequent local travel required

Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.