Principal Tech Lead Manager - Trust Graph & Work Profiles

Company Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800‑63‑3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to No Identity Left Behind to enable all people to have a secure digital identity. To learn more, visit ID.me is a full‑time, in‑office culture. Unless a specific job description explicitly states otherwise, all roles are on‑site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles—such as field‑based sales or other remote‑by‑design positions—may have different work arrangements as noted in their individual postings. At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found here. About The Role ID.me is seeking a Technical Lead Manager to own engineering execution and technical direction across the Trust Graph and Work Profiles domains, with scope extending into Authentication as our platform expands. This is a principal‑level engineering role with full people management responsibility—you will both set the technical agenda and directly manage a team of 6‑10 engineers. This role can be based in either our Mountain View, CA office or McLean, VA office, and is onsite in‑office 5 days/week. Trust Graph and Work Profiles are growth areas at ID.me: Trust Graph underpins how we model relationships between identities, credentials, and confidence signals at scale; Work Profiles extends that foundation into enterprise and workforce contexts where organizational identity, entitlements, and delegated authority matter. Together, these systems must be highly reliable, well‑modeled, and built to serve both consumer and enterprise use cases. You will be the single accountable owner for your domain—driving architecture, maintaining API contract integrity, and growing a high‑performing team—while partnering closely with Product, Platform, Identity, Security, and Compliance. Key Responsibilities Own the technical direction, architecture, and delivery across Trust Graph and Work Profiles, with growing scope into Authentication. Directly manage a team of 6‑10 engineers: hiring, development, performance, and team health. Set and enforce API contract standards and data model integrity across your domain, ensuring the systems you own are reliable dependencies for the rest of the platform. Drive the design and evolution of graph‑based representations of identity relationships, trust signals, and enterprise work profile structures. Own the engineering roadmap for your domain in partnership with Product, translating strategic priorities into a sequenced, executable plan. Mentor and develop engineers at all levels, raising the technical bar for graph data modeling, API design, and enterprise identity patterns across the org. Ensure security, privacy, and compliance requirements are built into the fabric of Trust Graph and Work Profiles, not bolted on. Contribute to platform‑wide architecture decisions and represent your domain’s needs and constraints in cross‑functional technical forums. Required Qualifications Bachelor’s degree in Computer Science or equivalent work experience. 15+ years of software engineering experience, including time as a recognized technical authority across a complex, multi‑system domain. 5+ years of direct engineering management experience, with a demonstrated track record of building and developing high‑performing teams. Experience in graph data structures and modeling—specifically the tradeoffs between graph and relational representations of connected data at scale. Track record designing and owning API contracts and data models for platform systems used by internal and external consumers. Experience in enterprise or workforce identity contexts: organizational structures, delegated authority, entitlements, or B2B identity patterns. Ability to operate at both the technical and managerial layer—hands‑on enough to drive architecture, effective enough as a manager to build team capacity and execution velocity. Preferred Qualifications Hands‑on experience with graph databases (e.g., Neo4j, Amazon Neptune, or similar) and designing schemas that model complex identity or organizational relationships at scale. Experience designing and owning platform APIs consumed across a large enterprise—including versioning strategy, backward compatibility, and governance—ideally in a multi‑tenant or B2B context. Experience with authentication protocols and standards (OIDC, OAuth 2.0, SAML) and how they intersect with trust and identity graph models. Familiarity with NIST 800‑63 or similar identity assurance frameworks, particularly as they apply to credential verification and trust decisions. Experience in regulated environments with security, compliance, or data privacy requirements. Experience with cloud‑native infrastructure (GCP, AWS, or Azure) and the operational considerations of running graph workloads at scale. Familiarity with emerging identity and credentialing standards (Verifiable Credentials, Decentralized Identifiers, OIDC extensions). Excellent communication and influencing skills, with a track record of driving alignment across engineering, product, and cross‑functional stakeholders. Benefits ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company‑wide holidays, short and long‑term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit. Pay Range U.S. Pay Range: $214,972—$250,000 USD Mountain View, CA Pay Range: $242,693—$275,400 USD EEO Statement ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations. Privacy Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy. Other ID.me participates in E‑Verify. #J-18808-Ljbffr ID.me