Dental Front Office

Job Description

Job Description

If you're looking for a  dental front office job description or resume duties that emphasizes  insurance and treatment planning , here are strong examples:

Dental Front Office Duties

• Greet and check in/out patients, verify demographics, and maintain accurate patient records.
• Answer phones, schedule and confirm appointments, and manage cancellations and rescheduling.
• Verify dental insurance eligibility, benefits, deductibles, annual maximums, waiting periods, and limitations.
• Obtain and document insurance information and coordinate insurance pre-authorizations and pre-determinations.
• Review treatment plans with patients, including estimated insurance coverage, patient portions, and payment options.
• Prepare and present treatment estimates based on insurance benefits and contracted fees.
• Coordinate treatment plans between patients, dentists, hygienists, specialists, and insurance companies.
• Submit dental claims electronically, attach required documentation, and follow up on outstanding claims.
• Post insurance payments, patient payments, contractual adjustments, and account corrections accurately.
• Follow up on unpaid, denied, and aging insurance claims and resolve billing discrepancies.
• Communicate with insurance carriers regarding claim status, denials, benefits, and pre-treatment estimates.
• Discuss financial arrangements with patients and collect copays, deductibles, balances, and treatment deposits.
• Assist patients in understanding their treatment options and financial responsibilities.
• Coordinate referrals and specialist appointments when required.
• Maintain confidentiality and comply with HIPAA requirements.
• Keep the schedule productive by coordinating appointments according to treatment needs and provider availability

Skills:

• General Practice
• Cross-trained (Front/Back Office)
• Insurance
• Scheduling
• PPO
• Treatment Planning
• Dentrix

Benefits:

• Dental
• 401k
• PTO

Compensation:

• $22-$24/hour