Operations Coordinator

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Operations Coordinator
Location: Phoenix, AZ

Sunvek Roofing is a licensed and insured residential and commercial roofing contractor serving the Phoenix valley. We are growing fast and looking for a sharp, organized, and ambitious person to join our Phoenix office as an Operations Coordinator.

This is not a “just answer the phones” job. You will sit at the center of how our business runs. You will coordinate between customers, sales, and production, work directly with our General Manager and leadership team, and learn every part of a roofing operation. You will take on more as fast as you show you can handle it.

Why Join Us?

• Real Growth Path. We promote from within. People who perform here move into larger roles in operations, production, finance, and management.
• Learn the Whole Business. Sales, scheduling, production, collections, and job costing. You will see how it all fits together.
• Direct Access to Leadership. You will work alongside company leaders every day, not three layers below them.
• Stable Salary and Benefits. Full-time W2 position with health, dental, PTO, and 401(k) with company match.
• Modern Systems. We run on ServiceTitan and proven operating processes built to scale.

What You’ll Do:

• Be the first point of contact for new customers and existing clients by phone.
• Coordinate the flow of work in ServiceTitan, including: 
  • Customer data entry
  • Job scheduling
  • Assigning leads and appointments to sales reps
  • Updating project records and workflows
• Track jobs through each stage of production through completion.
• Keep customers updated on where their project stands.
• Help with accounts receivable collections and customer invoicing.
• Support job costing and project financial tracking.
• Keep records clean and accurate across departments.
• Act as the communication hub between customers, sales, production, and leadership.
• Spot problems and fix them. Help us build and improve processes as we grow.

What We’re Looking For:

• Smart, organized, and hungry to learn. Experience in coordination, office management, or operations is a plus but not required. We care more about how you think and how hard you work.
• Someone who wants more responsibility and is willing to earn it.
• Strong communication and customer service skills.
• Able to juggle multiple jobs, people, and priorities at once.
• Detail-oriented and good at solving problems.
• Comfortable with Microsoft Office and picking up new software quickly.
• Dependable, professional, and team-oriented.
• A college degree is a plus but not required.

Compensation and Benefits:

• Competitive salary
• Health insurance
• Dental insurance
• 401(k) with company match
• Paid time off
• Clear advancement opportunities within a growing organization

About Us:
Sunvek Roofing was built on integrity, quality work, and honest communication. We serve homeowners and businesses across the Phoenix valley with residential and commercial roofing. We are growing, and we want people who want to grow with us.

Job Type: Full-time
Work Location: In person, Phoenix, AZ