Scheduling Coordinator: Service - Austin Subaru
$22 per hourAustin Subaru
- Scheduling Coordinator: Service - Austin SubaruHot JobAustin Subaru - Austin, TX 78757## OverviewPosition TypeFull Time## DescriptionThe Continental Automotive Group is an exceptional place to be, and lucky for you, we're recruiting! We are a locally-owned, family-operated company with locations in North/Central Austin. Employee satisfaction is centric to our philosophy, exemplified by our impressive tenure, encouraging, flexible, supportive work environment, and extensive employee benefits package.**Check out our Transformational Not Transactional Culture! #TNT** include but are not limited to:*** Genuine desire to create a world-class experience for customers/co-workers* Desire and ability to work autonomously (4 T’s: Task, Time, Technique, and Team)* Polished, professional, and positive phone and email communication skills* Handling and responding promptly to incoming calls, emails, texts, and online chats* Communicating with customers regarding appointment scheduling, appointment changes, missed appointments, and cancellations* Complete required outbound calls daily (missed appointments, recalls, customer lists)* Some time will be spent at our service reception desk in which you will be directing customers to the waiting area, advisors, and setting up transportation for customers.* Achieve and maintain Subaru certification* Be available to work onsite at Subaru of Georgetown for training when required* Engaged participation in developmental growth (i.e, trainings, peer shadowing, book club)Do you possess the personal qualities listed? If so, then you might be just who we're looking for!**Skills:*** Basic computer abilities (quickly learn different software, basic spreadsheet use, Google Docs, Google Sheets, etc.)* Moderate understanding of web browser functions* Must be able to type at 45+ WPM (no looking at your hands as you type!)* Experience in an environment of moderate pressure, and capable of making conscientious decisions on the fly* Fully written and spoken bilingual a PLUS* Prior relevant hands-on experience with CRM/DMS scheduling software, sales, service, or phone systems is always a bonus* Must have held a valid driver's license for at least 1 year* Must be at least 18 years of age to be considered**Schedule:*** Multiple shifts available between hours of operation: Mon-Friday 7am-7pm, Saturday 8am-6pm, Sunday 8am-2pm.* Coordinators can expect a permanent but flexible schedule, with 2 days off a week, ability to work 1 weekend day.* This is a full-time position. We're extremely accommodating in granting our employees days off when advance notice is given.* Note: After completing the first 90 days in-office, hybrid work opportunity is available.**What to Expect:*** We believe in self-development, often encouraging one another to be our best. There is a positive culture with attentive and supportive management. We strive to set all employees up for success.**Compensation:*** Starting at $22 per hourCAG is proud to be an equal opportunity employer. We are committed to building a diverse, equal, and inclusive workplace and our recruiting process reflects this commitment.As a forward-thinking, adaptive, and supportive company, we seek others who care about providing a transformational environment where everyone has a voice and opportunities to succeed. We encourage all interested candidates to submit an application.**Core Values:****Transformational Not Transactional - Be Transformational**1. We do what we say we're going to do2. We encourage and support each other3. We're committed to continuous growth## BenefitsThe Continental Automotive Group is an equal opportunity employer and a drug free workplace.**All Continental Automotive Group Full-Time Employees Receive:*** Employer Paid Dental Insurance* Employer Paid Life Insurance* Employer Paid Medical Insurance* Employer Paid Health Savings Account Contribution* Employer Paid Wellness Clinic* Employer Paid Flu Vaccinations Every Fall* Employer Percentage Matching for 401k* Employer Paid Parental Leave* 5 Paid Bereavement Leave Days/Year for immediate family members (after 60 days)* 5 Paid Time Off Vacation Days/Year (60 days - 1 year)* 14 Paid Time Off Vacation Days/Year (1 year - 3 years)* 19 Paid Time Off Vacation Days/Year (3 - 7 years)* 24 Paid Time Off Vacation Days/Year (7+ years)* Annual Christmas Bonus Based on Tenure* Annual Christmas Party* Annual Employee Appreciation Dinner* Employee Vehicle Purchase Program* Employee Discounts on Collision Repair, Parts, and Service* Bi-Weekly Pay Periods, Paid on Fridays* Holidays: Thanksgiving, Christmas & New Years* Employer Paid Lunches Every Saturday* Employer Paid Lunches/Dinners - Special Occasions (Blood Drives, Birthdays, Awards, etc.)* Access to In-House Insurance Agency* Access to In-House Marketing Agency* Voluntary Life Term and Whole Insurance* Voluntary AFLAC Supplemental Coverages, Voluntary Vision plan, Pet Insurance, and Legal Shield* $200 Donation to Charity of Your Choice with Approval**We strive to take excellent care of our employees, so that they will strive to take excellent care of our clients!***CAG is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call View phone number on click.appcast.io.*
- J-18808-Ljbffr Austin Subaru
Vacancy posted 4 days ago
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