Pricing Strategy & Operations Lead

About Udemy Udemy is an AI-powered skills acceleration platform transforming how companies and individuals across the world build the capabilities needed to thrive in a rapidly evolving workplace. By combining on-demand, multi-language content with real-time innovation, Udemy delivers personalized experiences that empower organizations to scale workforce development and help individuals build the technical, business, and soft skills most relevant to their careers. Today, thousands of companies, including Samsung SDS America, On24, Tata Consultancy Services, The World Bank, and Volkswagen, rely on Udemy Business for its enterprise solutions to build agile, future-ready teams. Udemy is headquartered in San Francisco, with hubs across the United States, Australia, India, Ireland, Mexico, and Türkiye. Udemy recently combined with Coursera to create one of the world’s most comprehensive skills development platforms. Where we work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. About Your Skills Strategic Pricing & Monetization: You leverage data, experimentation, and customer insights to develop pricing and packaging strategies that drive sustainable revenue growth while balancing short- and long-term business objectives. Cross-Functional Leadership & Influence: You build trusted relationships across Product, Marketing, Analytics, Engineering, and Executive Leadership to align stakeholders, navigate ambiguity, and drive complex initiatives to completion. Analytical Problem Solving: You excel at identifying root causes, evaluating tradeoffs, and translating complex data into actionable recommendations that influence business decisions. People Leadership & Coaching: You develop talent through coaching, feedback, and mentorship while creating clarity, accountability, and growth opportunities for your team. About This Role As a leader within Coursera + Udemy’s Consumer Monetization organization, you will help shape the future of pricing and packaging strategy across our consumer business. You will lead a small team while partnering across Product, Marketing, Analytics, and Engineering to drive high-impact monetization initiatives, including pricing optimization, experimentation, subscription growth, and the evolution of an integrated Coursera + Udemy monetization strategy. This role requires a unique combination of strategic thinking, analytical rigor, and operational excellence to influence key business decisions and deliver measurable revenue impact. What you’ll be doing Lead pricing strategy for Coursera + Udemy’s consumer business, with the objective of maximizing revenue across multiple product lines. Develop and execute experimentation roadmaps, scale learnings to improve conversion, revenue, and customer lifetime value. Contribute to development of pricing and packaging strategies for integrated Coursera + Udemy consumer offerings, helping shape the future monetization model of the combined organization. Partner closely with Product, Engineering, Analytics, Marketing, Strategy and Legal teams to identify opportunities, evaluate tradeoffs, and drive execution of complex cross-functional initiatives. Build business cases and executive-level recommendations to support strategic investment and monetization decisions. Monitor business performance, identify growth opportunities and risks, and proactively surface recommendations to leadership. Lead and develop a small team of pricing and monetization professionals through coaching, mentorship, prioritization, and performance management. Drive operational excellence by improving experimentation frameworks, decision-making processes, and monetization capabilities that scale across the organization. What you’ll have 8+ years of experience in Pricing, Monetization, Revenue Management, Growth Strategy, Product Strategy, Management Consulting, Investment Banking, or related analytical disciplines. Demonstrated success developing pricing, packaging, subscription, or monetization strategies that drive measurable business impact. Strong analytical capabilities, including experience using data to inform strategic decisions, evaluate experiments, and build business cases. Experience leading highly cross-functional initiatives involving Product, Engineering, Marketing, Analytics, and Executive stakeholders. Proven ability to influence senior leaders and communicate complex concepts clearly through written, verbal, and presentation formats. Experience managing and developing high-performing teams. Strong business acumen and ability to balance customer needs, commercial objectives, and operational constraints. Experience with subscription businesses, marketplaces, e-commerce, SaaS, digital consumer products, or education technology is preferred. Our Benefits Start With U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits, Turkiye Benefits & US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process. Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we’d love to hear from you! To protect against recruitment fraud, Coursera + Udemy recruiters only communicate via official coursera.org/udemy.com email addresses and never through personal accounts. We do not accept resumes via email or social media; please submit all applications directly through our careers page. If you encounter suspicious recruitment activity, please report it via our Fraudulent Activity Submission Form. Information regarding data privacy is available within the Udemy Careers Privacy Notice. Posting Date: 6/26/2026 Application Window: We anticipate the application window will be open until July 10th, 2026. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window. Hiring Compensation Range: $156,400—$195,500 USD #J-18808-Ljbffr Udemy