Head of Operations

IMPORTANT: IN-PERSON REQUIREMENT This position is 100% on-site at our HQ. REMOTE applicants will not be considered. We are looking for a dedicated team member to be physically present and integrated into our studio culture. Please do not apply if you are seeking remote or hybrid work. MORE ABOUT IRONCLAD WE ARE MORE THAN A STUDIO. WE ARE A PLATFORM. IRONCLAD is a repeatable content and IP engine built to: scale output maintain quality drive revenue build long-term enterprise value TWO SIDES. ONE MACHINE. STUDIOS We partner with serious brands to create high-performance content systems that: drive real business outcomes integrate into sales + marketing scale without breaking ORIGINALS (IP Engine) We develop and launch original shows and franchises with: real authority built-in audience platform upside We are building ownable IP that expands into derivative opportunities . THE ROLE We are hiring a Head of Operations to build and run the operating system of the business. This is not a support role. You will: Build systems Enforce execution Create total visibility Hold departments accountable Remove the CEO from day-to-day operations You are here to make the machine run at a high level, every day. WHAT YOU WILL OWN SYSTEMS Build and install SOPs across: Sales → Production → Delivery Content + show launches Ensure everything runs through a centralized system (Monday.com) REPORTING Build a weekly scoreboard across: Active projects Deadlines Performance Efficiency / margins The business should be understandable in minutes, not meetings. ACCOUNTABILITY Every project has: an owner a timeline a clear outcome Enforce discipline across: Studios Originals Sales Marketing AI + LEVERAGE Implement AI across: reporting forecasting capacity planning Build systems that tell us what’s coming—not just what happened. CAPACITY + SCALE Align pipeline with team capacity Identify bottlenecks early Help scale output without breaking the system WHAT SUCCESS LOOKS LIKE First 90 Days: Full visibility across all projects Clean, enforced workflows Weekly reporting in place Clear accountability across teams Bottlenecks identified and addressed Ongoing: Projects delivered on time, on budget Leadership aligned and accountable Predictable operating cadence CEO focused on growth, not operations WHO THIS IS FOR You are: A builder and operator , not a talker Someone who has stepped into chaos and fixed it Comfortable enforcing standards across strong personalities Obsessed with clarity, systems, and execution Fast, direct, and low-ego WHO THIS IS NOT FOR Project managers Coordinators Corporate operators People who need structure instead of building it EXPERIENCE Built and scaled operational systems inside a growing company Owned execution across multiple teams Strong with tools like Monday.com (or similar) Actively using AI to improve workflows and decision-making STRUCTURE Full-time On site at IRONCLAD HQ in Virginia Beach Direct line to CEO FINAL NOTE If you’ve done this before, you’ll recognize what this is. If you haven’t, you’ll struggle here. We’re not looking for help. We’re looking for someone to own it and WIN! #J-18808-Ljbffr