Customer Service - Reinstatement Specialist

Job Description

Job Description

Consumer Portfolio Services, Inc. is a leader in the sub-prime auto finance industry, is a fast-paced, aggressive mid-sized company that has shown consistent revenue growth year after year. We pride ourselves on delivering the highest level of service in the Financial Services Industry.

About the Position:

Reinstatement Specialist - In-office position in Las Vegas, NV

A reinstatement specialist is responsible for facilitating the post vehicle repossession process and negotiating vehicle reinstatement. They must be logical thinkers that listen and negotiate well, follow regulations, and convey information clearly and in a detailed manner.

Duties and responsibilities include:

• Actively negotiate vehicle reinstatements, full balance redemptions, and settlements post repossession from incoming and outgoing call for eligible accounts.
• Order Notice of Intent to Sell letter (NOIT) based on specific state guidelines.
• Handle releases related to reinstatements, redemptions or bankruptcy. Assist customers who want to redeem their repossessed vehicle.
• Assist the Repossession Department with processing invoices.

Applicants must be able to multitask, have good phone and customer service skills. We provide training!

Benefits:

We recognize people as our most valuable asset. Our competitive salary and benefits package include 401(k), medical, dental and vision insurance, life insurance, disability insurance, Company paid holidays, vacation and sick benefits.

Employer Notice:

Consumer Portfolio Services, Inc. is an equal opportunity employer that is committed to workforce diversity. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis or characteristics protected by law.

This job advertisement does not list all the duties of the job; it is merely a summary and other duties may be assigned.

Please be advised this job advertisement is not a contract for employment. If you are hired, your employment will be at-will. Your employment and compensation can be terminated without cause or notice, for any reason, at any time, at the option of either the Company or you. Also, no management representative of the Company, except the President, has any authority to enter into any agreement contrary to that of at- will employment.

We are a nationwide Auto Finance Company. Check our website at and apply!

\nCompany Description

Consumer Portfolio Services, Inc. is a leader in the sub-prime auto finance industry, is a fast- paced, aggressive mid-sized company that has shown consistent revenue growth year after year. We pride ourselves on delivering the highest level of service in the Financial Services Industry that provides indirect automobile financing to individuals with past credit problems, low incomes or limited credit histories.

Company Description

Consumer Portfolio Services, Inc. is a leader in the sub-prime auto finance industry, is a fast- paced, aggressive mid-sized company that has shown consistent revenue growth year after year. We pride ourselves on delivering the highest level of service in the Financial Services Industry that provides indirect automobile financing to individuals with past credit problems, low incomes or limited credit histories.