Sr Systems Engineer

Altera Digital Health Job Opportunity

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon Daneli, TouchWorks EHR, Altera Opal, Ventus, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

6 to 10 Years of Working Experience

Minimum 6 Years of working experience in Microsoft Windows Servers, Azure and Systems engineering, product deployment

Required Certification: Azure, Microsoft Windows Server, AI, ITIL

Location: Remote - Baroda

Job Description and Mandatory Skills

Willing to work in 24x7 shifts, adjust schedule for deployment events, maintenance windows, and Change Controls, with knowledge of Data Center operations and vendor handling

Experience supporting highly-available, cross-enterprise applications on large global networks, including application administration, architecture, deployment processes, and remote hardware/software monitoring

Good troubleshooting skills with ability to analyze complex problems requiring in-depth evaluation, including data/message flow troubleshooting in high-volume, zero-loss environments

Ability to work on complex problems requiring interdisciplinary collaboration, working independently with limited supervision as well as part of a cross-functional team

Strong time management skills with ability to handle multiple tasks simultaneously while maintaining focus on priorities and deadlines

Proactive, self-driven approach with ability to take initiative and deliver results in a culturally diverse, global enterprise environment

Excellent written, oral, and email communication skills in English are mandatory, with the ability to articulate clearly to both technical and non-technical teams

Strong interpersonal communication skills to effectively collaborate across cross-functional teams, stakeholders, and culturally diverse global environments

Technical Skills

Experience with common system administration tools, Networking and Load Balancers for traffic management and troubleshooting

Logic Monitor, ServiceNow, ITIL

Azure Monitor, Log Analytics, and Application Insights for cloud monitoring, telemetry, diagnostics and performance tracking

Core Services (Virtual Machines, Storage, Networking, Resource Groups)

Identity & Security (Azure AD/Entra ID, RBAC, Key Vault), Azure Kubernetes Service (AKS)

IIS administration including Application Pool management, logging, performance tuning, bindings, host headers, virtual directories, and web application deployment and configuration

Windows Failover Clustering, cluster-aware services and applications, SSL Certificate management (installation, renewal, binding, store management, private key permissions, lifecycle monitoring), PKI understanding

Event Log analysis, performance monitoring and tuning using PerfMon, Resource Monitor, Task Manager

PowerShell scripting for server administration, scheduled tasks, and automation workflows for operational efficiency

Application deployment automation, CI/CD pipeline integration and implementation, continuous delivery processes

Azure Monitor and Log Analytics, automated alerting, reporting, and process optimization

Prompt engineering skills for AI-driven generation of scripts, configurations, and documentation enhancement

Log summarization and analysis, runbook automation, and incident triage support using AI tools

Awareness of privacy, data handling, and security considerations when using AI tools in enterprise environments

Responsibilities

Application Centric: Responsible for the configuration, installation, upgrades, performance monitoring, security, and continual improvement of our servers and applications.

Application Centric: Responsible for supporting our systems and applications, including Microsoft SQL Servers, SSL Cert, IIS, Clusters.

Application Centric: Responsible for deployment of new solutions by following documented processes.

Monitor and resolve the issues proactively.

Responsible for continuous improvement and enhancement of application and Azure/Windows related services.

Analyze technical and business needs and recommend solutions

Maintain positive relationships with client, end users and vendors, and consultants.

Maintain current working knowledge in the area of systems and hardware, and incorporate new developments into the future systems of the enterprise

Should be working with Development Teams to provide support and feedback for troubleshooting application/deployment issues.

Azure PaaS: App Services and Azure Functions deployment and configuration

CI/CD for Azure: Azure DevOps or GitHub Actions pipelines for app deployments

Governance & Cost Management: Azure Policy, resource tagging, management groups, Cost Management

Automation & Scripting: Azure CLI, PowerShell (Az module), Logic Apps, Automation Runbooks

Monitoring & Observability: Azure Monitor, Log Analytics, Application Insights, alerts/dashboards

Should be able to Use AI/LLM tools to assist daily tasks