Senior Program Director (FBI CJIS)

Job Description

Job Description

Senior Program Director (FBI CJIS) 

About Trilogy Innovations
At Trilogy Innovations, we are committed to driving meaningful change for our customers and communities through smart, innovative technology that solves real problems. As a growing systems and software engineering company, we partner across public and private sectors to modernize enterprise systems, strengthen security, and deliver high value solutions. We are scaling with purpose, investing in our people, processes, and platforms as we expand. We work hard, think creatively, and value every perspective as we push boundaries and build systems that matter.

Who you are
We are seeking an experienced Senior Program Director to lead a mission-critical federal technology engagement supporting the FBI CJIS NCIC 3rd Generation (N3G) Program. This highly visible leadership role combines executive stakeholder management, program management, operational leadership, and SAFe Business Owner responsibilities to ensure successful delivery of one of the FBI's most strategic modernization initiatives. 

What you will do:

• Report daily, onsite to FBI CJIS facilities; this position does not support remote or hybrid work arrangements 

• Provide overall program management leadership for the contractor organization, ensuring successful execution of scope, schedule, staffing, quality, budget awareness, risk management, and contractual deliverables. 

• Develop, maintain, and execute comprehensive program management plans that align contractor execution with FBI CJIS priorities, SAFe delivery objectives, and organizational strategic goals. 

• Identify, assess, and proactively manage program risks, dependencies, issues, and opportunities while driving timely resolution and executive visibility. 

• Ensure program execution remains aligned with contractual requirements, customer expectations, organizational priorities, and established governance processes. 

• Partner with Government business owners, who are ultimately responsible for business outcomes, to ensure alignment, availability, and high-quality performance of contractor resources within the Agile Release Train 

• Eliminate impediments and assist in the coordination and provide leadership of resources within the contractor organization 

• Actively participate in all SAFe ceremonies, in concert with the government management team to facilitate cohesiveness, alignment on vision, and relentless improvement within the ART leading to optimal value delivery 

• Embody lean agile leadership qualities and adherence to SAFe Core Values 

• Seek opportunities to employ Business Owner roles and responsibilities, as described by the SAFe framework, within the contractor sphere of influence which contributes to optimization of overall ART execution 

• Serve as the direct liaison to Government Business Owners and other government stakeholders, maintaining consistent, professional communication with FBI CJIS executive management and stakeholders at all levels of the organization 

• Serve as the primary communication liaison between FBI CJIS / Government leadership and Trilogy corporate leadership — ensure priorities, decisions, risks, and program information flow accurately and promptly in both directions 

• Work in close partnership with the SVP of Operations to deliver exceptional results across the engagement — high-quality, on-time contractor delivery throughout the Agile Release Train, a fully staffed and engaged team with low turnover, and sustained FBI CJIS and Government confidence in contractor performance 

• Provide regular reporting on program status, risks, issues, and milestones to both contractor leadership and Government stakeholders; ensure reporting is accurate, timely, and appropriately tailored to the audience 

• Attend and actively contribute to executive-level meetings, representing the contractor team with clarity, professionalism, and strategic insight 

• Manage all personnel matters including staffing, performance, conflict resolution, and escalation handling; maintain accountability for the conduct and output of all assigned personnel 

• Build and grow the team — define staffing needs, interview, and provide final hire decisions.

• Coordinate onboarding with the appropriate Product Owner or Scrum Master and the government for qualified personnel to fully staff the Agile Release Train. 

• Manage ongoing workforce planning to maintain coverage against program demands 

• Provide direct management and leadership to all assigned personnel — set clear expectations, conduct performance reviews, support career development, and foster a cohesive, high-performing team culture 

• Ensure the needs of personnel are met — equip personnel with the tools, resources, training, and professional development required to succeed, and serve as an advocate for their growth, engagement, and well-being throughout the engagement 

• Regularly meet with subcontractor management to provide personnel feedback, concerns, and project updates 

• Lead, mentor, and coach Scrum Masters and Product Owners embedded within the ART, fostering a culture of continuous improvement, accountability, and adherence to SAFe core values 

• Demonstrate composure and sound judgment under high-pressure, time-sensitive conditions typical of a large-scale federal law enforcement environment; maintain team stability and decisiveness during periods of ambiguity or escalated risk 

• Apply direct experience working within FBI CJIS or comparable federal law enforcement environments to navigate agency culture, security protocols, and mission-driven priorities effectively 

How success is measured:

• Government Business Owners and FBI CJIS stakeholders consistently report high confidence in contractor alignment, responsiveness, and delivery quality 

• ART ceremonies are executed effectively, with clear visibility into program status, risks, and milestones 

• Contractor personnel are performing, engaged, and supported — with issues addressed proactively and escalated appropriately 

• The team is fully staffed with qualified personnel — vacancies are filled promptly and turnover is kept low 

• Ensure Personnel possess the tools, resources, support, and development opportunities needed to perform their roles 

• Subcontractor relationships are actively managed with regular feedback loops and clear performance expectations 

• Reporting to both contractor leadership and Government stakeholders is accurate, timely, and audience-appropriate 

• Scrum Masters and Product Owners within the ART demonstrate continuous improvement and adherence to SAFe core values 

• Program objectives, contractual deliverables, and major milestones are achieved on schedule while maintaining quality, customer satisfaction, and operational excellence. 

• Program risks, dependencies, and issues are proactively managed with effective mitigation strategies and executive visibility. 

What you bring:

We require: 

• Bachelor’s degree with a minimum of 8 years of relevant work experience 

• Active Top-Secret clearance 

• Prior experience working directly with the FBI 

• Demonstrated experience managing personnel and subcontractor relationships in a complex, multi-team federal contracting environment 

• Demonstrated experience building and scaling teams — recruiting, hiring, onboarding, and retaining technical personnel in a federal contracting environment 

• Strong executive communication skills with a proven ability to brief and engage senior Government officials 

• Experience leading Scrum Masters and Product Owners within a SAFe or scaled Agile framework 

• SAFe Program Consultant (SPC) certification, or ability to achieve certification within 60 days of start 

• Experience managing cloud-based programs/projects, CI/CD pipelines, microservices architecture, and secure application development 

• Proven ability to remain calm, focused, and effective in high-stress situations inherent to mission-critical law enforcement systems 

Nice to have:

• Prior experience working directly with FBI CJIS 

• Familiarity with AWS GovCloud and federal cloud security requirements 

• Experience supporting NCIC, criminal justice information systems, or comparable federal law enforcement technology programs 

Work Environment:  This position requires daily onsite presence at FBI CJIS facilities in Clarksburg, WV. Remote and hybrid work arrangements are not supported. The work environment is a high-security federal law enforcement setting operating under NISPOM requirements and CJIS security policy. Candidates must be prepared to operate in a mission-driven, fast-paced environment with minimal flexibility for off-site work.

Compensation and Benefits:

• Competitive salary
• 401k with company match
• Medical, dental, and vision coverage
• Life and disability insurance
• Health Savings Account
• Professional development programs
• Employee referral bonus program

Why Trilogy Innovations

At Trilogy Innovations, we believe strong teams build meaningful solutions. We deliver high quality systems and software engineering services across public and private sectors, supporting complex and mission critical environments with integrity, collaboration, and care.

Since 2010, our talented team has partnered with organizations such as the FBI, U.S. Air Force, NASA, Department of Education, Department of Energy, DHS, SOCOM, and leading private sector clients. We are known for combining technical excellence with a thoughtful, people first approach.

At Trilogy, you will work alongside smart, committed professionals in a supportive, learning oriented environment. We value innovation, accountability, and continuous growth, and we encourage our people to bring both expertise and humanity to the work they do.

If you are looking to contribute to impactful work while growing your skills in a collaborative and forward-thinking organization, Trilogy Innovations is a place where you can do just that.

Trilogy Innovations, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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