Job Title:Operations Manager - Field Leadership

Operations Manager – Field Leadership

The Operations Manager will oversee the deployment, performance, and training of Odin Ambassadors across multiple high-stakes job sites. This role requires operational leadership, strategic planning, and strong communication across diverse stakeholders—from tradespeople to senior executives. The ideal candidate is a former U.S. Army or Marine Corps Non-Commissioned Officer with experience managing distributed teams and leading in high-pressure environments. Candidates with prior law enforcement supervisory experience are also encouraged to apply.

Team Leadership and Oversight

• Manage Odin Ambassadors across multiple projects in coordination with site partners and Odin leadership
• Supervise field team schedules, assignments, and quality of service
• Conduct hiring, onboarding, and field training for new Ambassador staff
• Set and enforce operational standards and best practices

Operational Execution and Compliance Support

• Ensure consistent execution of Odin platform protocols in the field, including worker credential verification, access control, and onboarding
• Oversee incident management procedures and site reporting
• Collaborate with Odin support and product teams to troubleshoot technical or operational issues
• Evaluate field performance and implement continuous improvement strategies

Client Coordination and Stakeholder Communication

• Act as primary point of contact for Odin field operations with general contractors, subcontractors, and owners
• Represent Odin professionally on job sites and in client meetings
• Deliver operational updates and site-level feedback to company leadership
• Communicate across organizational levels to ensure high-quality execution and customer satisfaction

Qualifications

Required

• 5+ years of operational leadership in construction, military, security, or field service environments
• Exceptional communication skills with ability to lead across diverse workforces and executive teams
• Strong organizational, planning, and decision-making skills
• Ability to travel extensively and work in dynamic jobsite environments

Preferred

• Former U.S. Military Non-Commissioned Officer (Army or Marine Corps strongly preferred)
• Law enforcement supervisory experience (Sergeant or higher)
• Familiarity with compliance in construction or infrastructure environments, including OSHA, Davis-Bacon, and PLA requirements
• Proficiency in platforms such as Procore, Autodesk, or Odin
• OSHA 30 or equivalent safety certification
• Spanish or other language proficiency

Compensation and Benefits

• Competitive salary + Bonus
• Equity with significant growth potential in the near term
• Medical, dental, vision insurance
• 401(k)
• Travel expense coverage
• Opportunity to lead compliance operations in some of the most critical infrastructure projects in the country