Marketing Program Manager

Title: Program Director The Program Director is the primary contact person for our client. Program Directors serve as the liaison between the client/sales and operations. Essential Duties: Act as the primary liaison between TeleNet and our clients Develop outbound/inbound market targeting, lead generation and lead nurturing campaigns aligned to the objectives of the client, including the creation of marketing communication guides Interface with all TeleNet departments to ensure proper implementation and execution of the campaigns, from the initial phase of systems development and data selection/prioritization to scheduling manpower needs, training and ensuring satisfactory agent performance Monitor TeleNet’s compliance with client objectives from the inception to conclusion of project, working with TeleNet’s operations team on modifications, optimizations and enhancements to yield best results Approve reports and qualified leads prior to being sent to the client, as well as create program analysis reports (quarterly or end of campaign) Communicate effectively with TeleNet’s sales team on client and project issues, as appropriate Coordinate and conduct regularly occurring client meetings, as well as internal meetings including call calibration and training sessions Handle any other assignments upon request or as circumstances require. Skills and Qualifications Required: Organizational skills Extensive management/leadership skills Superior coaching and teambuilding skills Problem analysis and problem-solving skills Excellent written and oral communication skills Superior presentation skills to promote programs Good judgment, flexibility, and adaptability Efficient with office software: Microsoft Office and Salesforce Benefits: 401(k) 401(k) matching Dental insurance Health insurance Vision insurance Life insurance Paid time off Schedule: Monday to Friday 8:00 a.m. – 5:00 p.m. Education: Bachelor’s (Preferred) Benefit Conditions: Waiting period may apply Only full-time employees eligible Job Type: Full-time #J-18808-Ljbffr