Manager, Account Management (Boston)

About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact. We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from travel and SaaS, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.Visit to learn more. ð Powering Real Work About the Role:We are looking for an ambitious and motivated professional to step into the Manager, Account Management role. This position blends leadership, strategic account management, and hands-on sales expertise. You will oversee a team of Enterprise Account Managers. Your role is pivotal in coaching, mentoring, and driving the team toward achieving ambitious sales and customer retention goals.Reporting directly to the Director of Account Management, you will play a crucial role in developing talent, fostering client relationships, and implementing strategic initiatives that enhance overall business growth.What will you be doing?Leadership & Team DevelopmentAct as the leader of the Account Management team, ensuring their success in achieving targets.Conduct weekly 1:1s to track individual progress and provide personalized coaching.Set up monthly development objectives to foster professional growth.Develop and implement training programs to upskill the team and enhance performance.Provide continuous mentorship and feedback, creating a high-performance culture.Identify team training needs and onboard new sales professionals.Client Relationship ManagementCultivate deep and meaningful relationships with key clients.Advocate for the TravelPerk value proposition, ensuring strong adoption and customer satisfaction.Act as a trusted advisor to clients, identifying opportunities for improvement and offering tailored solutions.Drive customer adoption, retention, renewals, and account expansion through proactive engagement.Sales & Growth StrategyIdentify strategic account growth opportunities using data-driven insights.Collaborate with cross-functional teams to align sales strategies with market trends.Find creative solutions to optimize revenue generation across the team.Operational & Strategic ExecutionTrack team performance against KPIs and take necessary actions for improvement.Analyze sales data to identify market trends, challenges, and areas of opportunity.Stay updated on industry trends and emerging travel technologies to maintain a competitive edge.Contribute to the continuous improvement of internal processes and account management strategies.What will you need to succeed?5+ years of experience in Account Management, ideally within the travel or SaaS industry2+ years of management experienceProven track record of exceeding sales targets and driving team successStrong coaching and mentoring skills with a passion for developing talentExcellent communication and stakeholder management skillsData-driven mindset with the ability to analyze trends and inform strategic decisionsHighly organized with the ability to balance multiple priorities effectivelyHands-on experience in creating and delivering training materialsWhat do we offer?ð Competitive compensation, including equity in TravelPerkð Generous vacation days so you can rest and rechargeð Comprehensive benefit plans covering medical, dental, vision, life, and disability with coverage from your start dateð¼ Financial benefits like 401k or Roth with company matching, and HSA or FSA planðª Subscription to Wellhub, the gym benefitð¶ Family services that include adoption benefits and paid parental leave from 12 to 16 weeksð Global presence and hybrid working styleð³ Unforgettable TravelPerk events, including travel to one of our hubsð Learning and professional development opportunitiesð A mental health support tool with access to therapists year roundð Exponential growth opportunities𫶠16 paid hours per year to volunteer for a cause of your choiceð Work from anywhere allowance of 20 working days per yearCompensation and Benefits:Compensation for this role is a combination of salary, commissions, and stock options. The OTE is expected to be between $141,000 - $160,000. Actual compensation may vary based on specific qualifications, experience, and other job-related factors.How We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to View email address on apply.placed-app.com, and we will confirm whether it is legitimate.