Commercial Roofing Service Project Manager

Tecta America, Glen Rock, a commercial roofing company, is proud to be an original founding member of Tecta America. We began in 1969 as a commercial roofing and sheet metal contractor. We service all of the Mid-Atlantic regions and are an authorized applicator for every major roof system. Since our beginning, we have taken great pride in our safety, quality installations, and attention to customer service.

We are seeking a Commercial Roofing Service Project Manager for our Glen Rock PA office.

The Service Project Manager is responsible for managing service-related roofing projects from initiation through completion. This role ensures that all work is completed safely, on schedule, within budget, and in accordance with company standards, contract documents, and sound roofing practices. The position works closely with field crews, customers, vendors, and internal teams to coordinate service operations and maintain consistent execution across multiple concurrent projects.

Job Functions:

Project Management & Execution

• Manage multiple service projects concurrently, ensuring timely and cost-effective completion
• Review scopes of work, contracts, and specifications to confirm alignment with project requirements
• Monitor project schedules, labor utilization, material usage, and overall cost performance
• Conduct site visits to review progress, quality, and compliance with plans and safety standards
• Track and manage change orders, ensuring impacts to cost and schedule are understood and documented
• Review and approve invoices, service tickets, and payment applications for accuracy
• Maintain project documentation including work orders, submittals, drawings, and closeout materials

Service Operations

• Coordinate daily service activities including scheduling crews, dispatching work, and tracking service requests
• Review timecards, service tickets, and work logs to ensure accuracy and proper job costing
• Support development of billable service and warranty work to meet department goals
• Assist with estimating, proposal preparation, and bid review for service-related work
• Procure materials and coordinate with vendors to support ongoing service projects
• Assist with collections and follow up on outstanding receivables related to service work

Customer & Team Coordination

• Serve as a point of contact for customers, responding to questions, issues, and service requests
• Work with sales and operations teams to identify new service opportunities and support ongoing work
• Coordinate with subcontractors, consultants, and vendors to ensure compliance with project requirements
• Conduct regular project and service meetings to maintain communication and accountability
• Address and help resolve project-related issues, disputes, or service concerns in a timely manner

Department Support & Reporting

• Support month-end reporting including work-in-progress (WIP), cost to complete, and project status updates
• Monitor job performance against budget and identify areas for cost control or improvement
• Assist with maintaining inventory and tracking materials used in service operations
• Participate in internal planning related to scheduling, staffing, and workload balancing

Safety & Compliance

• Ensure all work is performed in compliance with company safety policies and OSHA requirements
• Verify that appropriate permits, licenses, and insurance are in place for all service work
• Support training and adherence to standard operating procedures and roofing best practices

Knowledge, Skills & Experience:

• High School diploma or equivalent
• 4+ years of experience in construction, roofing, or service project coordination
• Experience managing multiple jobs or work orders simultaneously
• Working knowledge of construction documents, scopes of work, and job costing
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• OSHA 10 certification (or ability to obtain)
• Strong organizational, communication, and problem-solving skills

Tecta America East, Glen Rock PA, offers a comprehensive benefits package including medical, dental, vision, 401(k) with company match, paid time off, paid holidays, etc.