Front Desk

ZIO AT 75 LLC

Job Description

Front Desk / Cashier Job Description at Zio Al’s Pizza & Pasta

As a Front Desk / Cashier , you will be the first point of contact for our guests and play an essential role in ensuring they have a great dining experience. Your primary responsibilities will include:

Key Responsibilities:

Customer Service : Greet guests warmly, assist with menu inquiries, takeout orders, reservations, and special requests.
Transaction Processing : Handle cash, credit, and debit card transactions accurately for dine-in, takeout, and delivery orders.
Order Management : Ensure all customer orders are correctly processed, including those for in-house dining and third-party delivery services.
Assistance in Food Preparation : Help with food preparation when needed, such as assisting at the cutting table or packaging to-go orders.
Maintaining Cleanliness : Ensure the cleanliness of the front desk area, tables, floors, bathrooms, and high-traffic spaces throughout the restaurant.
Addressing Customer Concerns : Resolve guest inquiries or concerns promptly and professionally, escalating issues to management when necessary.
Team Collaboration : Work closely with servers, kitchen staff, and management to ensure smooth service, especially during busy hours.
Promoting Specials and Events : Communicate daily specials, events, and promotions to guests to enhance their dining experience.

Requirements:

Strong communication and customer service skills.
Ability to manage transactions and multitask in a fast-paced environment.
Team player with a focus on delivering excellent service.
Experience in customer service preferred but not required.
Flexibility in availability, including evenings and weekends.

Company Description

Zio Al’s Pizza & Pasta is a family-friendly restaurant known for its delicious, authentic Italian cuisine. We pride ourselves on creating a warm, welcoming atmosphere for both our guests and employees. Join our team to be part of a dynamic, customer-focused environment where quality food and service come first!

Company Description

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Vacancy posted 8 days ago

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