Business Analyst

The Business Analyst (BA) role is vital to the innovation and success of Brink’s, ensuring that new products and platforms are designed, developed, and launched effectively. This role partners closely with Product Owners, Product Managers, Engineering, Design, and business stakeholders to translate business needs and user problems into clear, actionable requirements. This role ensures that product solutions deliver measurable business value, align with strategic goals, and meet customer needs throughout the product lifecycle. Responsibilities Product & Requirements Analysis Elicit, analyze, and document business and functional requirements for new platforms, products and enhancements Translate business needs into user stories, use cases, acceptance criteria, and process flows Ensure requirements are clear, testable, prioritized, and aligned with product strategy Stakeholder Collaboration Act as a liaison between business stakeholders, product, engineering, UX, and QA teams Facilitate workshops, interviews, and grooming sessions to validate requirements and assumptions Manage stakeholder expectations by clearly communicating scope, timelines, and tradeoffs Delivery Support Support Agile/Scrum teams through backlog refinement, sprint planning, and sprint reviews Assist Product Owners with backlog prioritization and dependency management Clarify requirements during development and ensure alignment throughout delivery Collaborate with QA to develop testing approach, including internal and external validation Data & Impact Analysis Support definition of KPIs and success metrics for product features Help evaluate post‑release performance and recommend improvements Process & Continuous Improvement Identify gaps, inefficiencies, or risks in product and business processes Recommend process improvements and support implementation of best practices Required Qualifications Bachelor’s degree in Business, Information Systems, Computer Science, or related field (or equivalent experience) 3–7+ years of experience as a Business Analyst, preferably in a product development environment Strong experience writing user stories, functional requirements, and acceptance criteria Experience working with Product Owners, managers, and cross‑functional product teams Familiarity with Agile/Scrum methodologies and product development lifecycles Excellent analytical, problem‑solving, and critical‑thinking skills Strong communication and facilitation skills across technical and non‑technical audiences Preferred Qualifications Experience using product and analytics tools (e.g., Jira, Confluence, Aha!, Productboard, SQL, BI tools) Global experience (delivering products and solutions across varying countries, including eliciting requirements across countries) CBAP, PMI‑PBA, or Agile certification a plus Equal Opportunity Employer Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink’s is also committed to providing a drug‑free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. #J-18808-Ljbffr Balance Innovations