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Program Assistant

$24 - $28.66 per hour

Richmond Area Multi-Servi

Job Title: Program Assistant


Program: Employee Development Program, Hire-Ability

Work site: 1234 Indiana Street


Hourly Rate: $24 - $28.66

Status: Part-time, 9am-1pm Monday - Friday

POSITION OPEN ONLY TO CONSUMERS/PARTICIPANTS OF THE

SAN FRANCISCO COMMUNITY BEHAVIORAL HEALTH SERVICES

YOUR ROLE: Under the supervision of the Vocational Rehabilitation Coordinator, the Program Assistant provides overall programmatic support to the Employee Development Program at Hire-Ability which includes production work and quality control in our warehouse.

Essential Job Duties include, but are not limited to:
  • Provide support to participants when performing production on a daily basis; communicate with Vocational Rehabilitation Coordinator regarding client behavior and production
  • Provides simple job modifications to enable independent functioning on job or in training
  • Ability to learn agency function and production procedures
  • Assist in performing de-escalation techniques for client behavior when necessary.
  • Provide quality control of program clients' work on an hourly basis
  • Assist with planning and coordinating production programming, including scheduling of specific pieces to be produced for Piper, Designing a Difference and/or other vendor projects
  • Assist with planning and coordination of events, including weekly workshops toward job building and retention
  • Ability to establish and maintain rapport with clients
  • Ability to elicit and disseminate information
  • Research community resources towards obtaining employment
  • Collaborate with VRC, Peer Intern, and program participants to determine necessary training for participants
  • Guide & assist participants with developing workplace skills (e.g. effective communication with coworkers, navigation of the work environment); communicate participant accommodation needs to VRC
  • Participate in staff meetings, in-service training and other staff development activities.
  • Proactively identify tasks to effect optimal program operations.
  • Perform other duties as assigned.
Minimum Required Qualifications:
  • At least 2 years of direct, personal lived experience with the community behavioral health system, preferably in San Francisco.
  • HS diploma; AA degree (or higher) from an accredited institution, highly preferred.
  • Excellent verbal, written communications; ability to interact with culturally diverse participants, staff, including those with mental health/behavioral challenges.
  • Knowledge of SF community resources for health, mental health, substance abuse, Social Security, legal, benefits counseling, and other services, strongly preferred
Vacancy posted 5 days ago
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