Member Service Representative

$17.5 per hour

MEMBERS1st Community Credit Union

Ames, IA

Duties :

Provide excellent customer service to members and guests
Identify member needs for appropriate products and services
Assist with member inquiries, account updates, and membership sign-ups
Minimizes fraud by thorough examination of documentation
Assists with mail, night drop, and phone transactions
Alerts loan officers to loan payoffs
Handle cash management and cashiering duties
Utilize 10-key typing skills for accurate data entry
Perform basic retail math calculations

Experience:

Previous experience in a customer service role preferred
Strong communication and interpersonal skills
Previous cash-handling experience with ability to handle transactions accurately

At our company, we value our members and provide exceptional service. As a Member Services Representative, you will play a vital role in ensuring our members have a positive experience. If you are friendly, detail-oriented, and enjoy working with people, we would love to have you join our team.

Job Type: Full-time

Pay : $17.50 per hour

Work Location: In person

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Vacancy posted 1 day ago

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