Facilities Operations Manager

WHO ARE YOU? Do you enjoy dance music? Do you thrive in operational environments where no two days are the same? Then you’re in luck. We’re looking for a highly motivated, hands‑on self‑starter who brings both a passion for dance culture and a strong facilities operations mindset. If you’re energized by ownership, problem‑solving, and leading teams, then read on… WHO ARE WE? Insomniac produces some of the most innovative, immersive music festivals and events in the world. Enhanced by state‑of‑the‑art lighting, pyrotechnics and sound design, large‑scale art installations, theatrical performers and next‑generation special effects, our events captivate the senses and inspire a unique level of fan interaction. The quality of the Headliner experience is our top priority. Insomniac produces 10,000 concerts, club nights and festivals for seven million attendees annually across the globe. Since its inception, Insomniac’s events have taken place in 13 countries across five continents. The company’s premiere annual event, Electric Daisy Carnival Las Vegas, is the world’s largest dance music festival and attracts more than 525,000 fans over three days. The company was founded by Pasquale Rotella and has been based in Los Angeles since it was formed in 1993. THE ROLE The Facilities Manager is responsible for the day‑to‑day operations, people leadership, and administrative and financial management of facilities at HQ, with defined oversight responsibilities for additional Southern California locations. This role serves as the operational backbone of the Facilities function, ensuring facilities are safe, functional, well‑maintained, and financially controlled while enabling Facilities leadership to operate at a more strategic level. This role reports to the Director, Facilities and partners closely with Human Resources, Finance, Security, Enterprise IT, and internal stakeholders. This is not a remote position. RESPONSIBILITIES Facilities Operations & Readiness Own daily facilities operations at HQ, ensuring workspaces, conference rooms, common areas, and building systems are clean, functional, and safe Provide facilities oversight and support for additional Southern California locations, including management of on‑site Facilities Coordinators, while maintaining primary ownership of HQ operations Conduct regular site walks to proactively identify maintenance needs, safety risks, and improvement opportunities Independently troubleshoot and resolve minor facilities issues, escalating to vendors or leadership when appropriate Coordinate preventative and reactive maintenance across building systems, including HVAC, electrical, plumbing, janitorial, security, landscaping, and roofing Support facilities readiness for meetings, activations, and HQ‑based events through space setup and logistical coordination People Leadership & Team Management Serve as the direct people manager for all Facilities staff, including Facilities Coordinators across HQ and Southern California locations Provide day‑to‑day leadership, direction, scheduling oversight, and workload prioritization Set clear expectations and ensure accountability for performance, attendance, and quality of work Deliver ongoing coaching and feedback, addressing performance issues promptly and effectively Operate as a trusted people leader capable of managing team dynamics and operational challenges independently Budget, Administration & Financial Management Own facilities billing, invoicing, expense reconciliation, and budget tracking and adherence Review vendor invoices for accuracy, question discrepancies, and push back on inappropriate or inconsistent charges Maintain accurate, real‑time tracking of facilities operating expenses (OPEX) using Excel and other tools Provide regular budget updates, variance analysis, and reporting to Facilities leadership to support forecasting and Finance discussions Support planning and execution of capital projects (CAPEX) in partnership with Facilities leadership and Finance Exercise sound judgment in balancing cost, safety, and operational impact when making facilities‑related decisions Vendors, Compliance & Planning Source, onboard, and manage facilities vendors; monitor service quality, responsiveness, and contract adherence Maintain building permits and ensure compliance with local building codes, safety regulations, and inspection requirements Forecast maintenance and repair needs based on seasonal and operational trends Plan and schedule maintenance activities to minimize disruption to business operations Maintain organized documentation related to vendors, permits, inspections, and facilities processes Stay current on facilities best practices, operational standards, and safety requirements Cross-Functional Collaboration Partner with Security to support safe and compliant facilities operations Coordinate with Enterprise IT on facilities‑related needs such as access, space readiness, and equipment logistics Partner with HR on facilities‑related aspects of the employee experience, including seating arrangements, workspace planning, and office readiness to support employee needs. Collaborate with internal stakeholders to support a positive and efficient workplace environment QUALIFICATIONS Bachelor’s degree in Facilities Management, Engineering, Business, or a related field or equivalent practical experience 4+ years of experience in facilities management, workplace operations, or a related field 2+ years of people management experience, including leading and developing teams and managing day‑to‑day operations Proven ability to lead with professionalism and composure under pressure Strong communication skills across all levels of the organization Strong working knowledge of building systems, vendor management, and facilities operations Advanced proficiency in Microsoft Office, particularly Excel Strong organizational skills with the ability to manage multiple priorities in a fast‑paced environment Proven ability to operate independently, exercise sound judgment, and make practical, timely decisions WORK ENVIRONMENT Must be willing to travel to work during holidays, evening and weekend hours, as required, to meet deadlines Must be able to tolerate loud noise levels and drastic temperature climates while working on site at various event locations Must be able to work in open concept office space Must be able to lift up to 50 pounds Ability to stand and walk for extended periods Comfortable accessing rooftops, mechanical rooms, etc. EMPLOYMENT AUTHORIZATION Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa. EQUAL EMPLOYMENT OPPORTUNITY We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Insomniac strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Insomniac will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Insomniac also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Insomniac will also provide reasonable religious accommodations on a case‑by‑case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Insomniac recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Insomniac may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Hiring Salary Range $75,000.00 - $90,000.00 USD Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California applicant might be paid. It assumes that the successful candidate will be in California or perform the position from California. Similar positions located outside of California will not necessarily receive the same compensation. Insomniac takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee’s salary history will not be used in compensation decisions. #J-18808-Ljbffr