Logistics Coordinator, Dispatch, Road Transport US

Location Houston, TX Division Road Job Posting Title Logistics Coordinator, Dispatch, Road Transport US Time Type Full Time Summary The Logistics Coordinator, Dispatcher is responsible for coordinating and managing requests from customers, with the goal of meeting and exceeding customer expectations, while accurately tracking various shipment pick‑ups to their final deliveries. The ability to work in a fast‑paced, challenging environment is critical. Execution of job duties will require a team‑oriented individual that is customer service focused, and able to obtain a strong knowledge of systems and vendor capabilities. This individual will be an integral part of the coordination of transportation and operations for DSV Road Transport contractors, company drivers and customers. Duties & Responsibilities Dispatch drivers for U.S. Domestic shipment pick‑ups and deliveries. Ensure compliance with DOT regulations and established internal policies and guidelines. Prioritize time‑sensitive cargo. Work closely with team members to meet or exceed all customer service requirements. Develop and maintain positive customer, contractor & company driver relationships. Work directly with customers on the receipt and processing of transportation requests. Utilize various transportation software systems to facilitate material movement, planning and scheduling. Handle dispatch with contractors, company drivers and partner carriers. Track and trace shipments from pick‑up through delivery to ensure accurate and up‑to‑date shipment information is being provided to customers. Resolve problems by identifying issues, applying critical thinking to determine the best course of action, and implementing solutions. Ensure accurate data capture and system entry. Communicate effectively with customers, contractors, company drivers, partner carriers and team members. Promote the DSV Road Transport brand. Assist with new account start‑ups. Adhere to all domestic and international shipping regulations and compliance. Perform other duties and projects as assigned. Qualifications & Work Experience High school diploma or GED required; logistics or transportation experience preferred. 1–3 years of experience in dispatch, logistics coordination, or a related operational role. Experience coordinating domestic shipments, dispatching drivers, and tracking freight through delivery. Familiarity with transportation systems or dispatch software and strong data entry skills. Basic knowledge of DOT regulations and transportation compliance, or the ability to learn quickly. Strong customer service, communication, and problem‑solving skills. Ability to manage multiple priorities in a fast‑paced, team‑oriented environment. Skills & Competencies Proficient in typing and PC applications, including Microsoft Office (Excel, Word, PowerPoint). Strong English language skills, including reading, writing, and verbal communication; Spanish is a plus. Intermediate mathematical skills with the ability to work accurately with numbers and data. Excellent interpersonal and communication skills, with the ability to collaborate effectively within a team environment. Strong attention to detail and problem‑solving abilities. Ability to prioritize tasks and manage multiple responsibilities in a fast‑paced, time‑sensitive environment. Flexible and adaptable to changing schedules and operational needs, including non‑standard hours when required. Dependable, accountable, and committed to meeting expectations and following through on responsibilities. Flexibility to work non‑standard hours as required to support operational demands. Physical Demands This position is primarily sedentary and requires extended periods of sitting while working at a computer workstation. The role involves frequent use of hands and fingers for typing, data entry, and operating standard office equipment. The employee must be able to communicate effectively, including talking and hearing, to interact with customers, drivers, carriers, and team members via phone, radio, and video conferencing. Occasional standing, walking, bending, or reaching may be required. Vision abilities required include close vision for reviewing data, screens, and documentation. Work Environment This role is performed in a combination of office, dispatch center, terminal, and operations environments within a fast‑paced, deadline‑driven setting. The work environment includes regular interaction with drivers, dispatch teams, customers, contractors, and partner carriers. The position may involve moderate noise levels due to vehicle traffic, radios, phones, and ongoing operational activity. The role may require occasional presence in or around terminal yards or dock areas, which may involve exposure to varying weather conditions. Flexibility is required to support operational needs, including early mornings, late evenings, weekend coverage, or non‑standard hours as business demands dictate. Compensation Expected base pay range: $27.75 hourly. Benefits Medical, prescription, dental, vision, and life insurance. Flexible spending accounts (FSAs) and health savings accounts (HSAs) where eligible. Short‑ and long‑term disability coverage. Wellness resources and Employee Assistance Program (EAP) services. 401(k) plan with company matching contributions up to 5%. Paid time off programs and company holidays in accordance with state or local laws. Equal Employment Opportunity Statement DSV is an equal‑employment‑opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at View email address on click.appcast.io. DSV reserves the right to defer or close a vacancy at any time. #J-18808-Ljbffr DSV