HOUSEKEEPING OPERATIONS MANAGER, 2nd Shift, Lancaster, SC

Operations Manager

As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service.

Essential duties and responsibilities include:

• Establishing and annually reviewing standards and work procedures for all staff.
• Planning work and staffing schedules and areas of work to ensure adequate services are rendered.
• Assisting in the hiring process; interview, hiring and training of new associates.
• Orienting, developing, and supervising all supervisory/housekeeping staff.
• Conducting regular inspections and making recommendations to the facility.
• Conducting monthly reporting of goals, accomplishments, and future plans.
• Providing staff education and continuous training.
• Communicating with staff, administration, and other departments.
• Coordinating outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Qualifications include:

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in support service related field with high customer/client contact.
• Ability to communicate effectively in written format and oral presentations.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a changing and stressful environment.
• Exhibit initiative, responsibility, flexibility, and leadership.
• Possess a thorough knowledge of contract administration and office procedures.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
• Bachelor's degree is preferred.