Employee Relations Manager

The Employee (Teammate) Relations Manager leads the organization’s teammate relations function, serving as the expert on workplace investigations, ER risk management, and consistent application of policies and practices. This role is responsible for overseeing employee relations matters end‑to‑end, designing and formalizing investigation and ER processes, and equipping HR and leaders with the tools, guidance, and training needed to address employee concerns effectively and fairly. The ER Manager partners closely with HR, HR Business Partners, Leaders, Legal, and Compliance to promote a respectful workplace, mitigate risk, and ensure consistent, legally compliant decision‑making across the organization. Position Duties and Responsibilities Employee Relations Leadership Own and oversee the organization’s employee relations approach, ensuring fair, consistent, and timely resolution of employee concerns Serve as the escalation point for complex or high‑risk ER matters, including conduct issues, performance disputes, harassment, discrimination, retaliation, and policy violations Provide expert guidance to HR Business Partners and leaders on employee relations strategy, risk assessment, and appropriate next steps Balance employee advocacy with organizational and legal risk considerations Workplace Investigations Lead the design, execution, and continuous improvement of the formal workplace investigation process, including: Case intake and assessment Investigation planning and scope definition Interview standards and documentation Evidence evaluation and findings Outcome recommendations and closure Conduct or oversee sensitive and complex investigations, ensuring objectivity, confidentiality, and compliance with employment laws and internal policies Partner with Legal on investigations involving heightened legal exposure or litigation risk Ensure investigation files and documentation meet audit, legal, and record‑retention standards Formalize and document ER and investigation processes, workflows, and governance standards Develop and maintain standardized ER tools and forms, including: ER intake and case assessment forms Investigation plans and interview guides Witness and complainant statements Findings summaries and outcome documentation Corrective action and discipline templates Ensure ER processes are clearly communicated, consistently applied, and scalable across the organization Policy Interpretation & Compliance Interpret and apply company policies, procedures, and code of conduct in a consistent and defensible manner Identify policy gaps or areas of risk based on ER trends and investigation outcomes Partner with Legal and Compliance to recommend policy updates and ensure alignment with applicable employment laws and regulations Coach and advise HR Business Partners and people leaders on: Managing employee concerns and conflict Documentation and corrective action Performance management and behavioral issues Design and deliver training and resources for managers and HR on: Employee relations fundamentals Conducting effective investigations Preventing retaliation and ensuring fair treatment Early intervention and risk reduction Track and analyze ER and investigation data to identify patterns, systemic issues, and opportunities for improvement Provide regular insights and recommendations to HR leadership Drive continuous improvement in ER practices through data, feedback, and lessons learned Performs other duties as assigned. Up to 25% travel, as needed. Desired Professional Skills and Experience Bachelor’s degree in Human Resources, Business, Law, or related field 7+ years of progressive HR experience, with deep expertise in employee relations and workplace investigations Demonstrated experience building or formalizing ER and investigation processes Strong working knowledge of employment laws (e.g., harassment, discrimination, retaliation, ADA, FMLA, wage & hour) Proven ability to manage sensitive matters with sound judgment and discretion Expert investigation and fact‑finding capability Experience partnering closely with Legal or Compliance Excellent judgment and ability to navigate ambiguity Influential advisor to leaders and HR peers Process‑oriented with a continuous improvement mindset Calm, credible presence in high‑stakes situations Familiarity with HR case management HR certification (SHRM‑CP/SCP, PHR/SPHR) Experience in multi‑site, regulated, or high‑risk environments Excellent interpersonal, verbal & written communication skills Compensation The salary range for this position is $100,000 - $120,000. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. This role is also eligible for an annual discretionary bonus. In addition to this range, Radiology Partners offers competitive total rewards packages, which include health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements). Radiology Partners Overview Radiology Partners, through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician‑led and physician‑owned practice, we advance our bold mission by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high‑quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe, and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion, and a healthy respect for differences. EEO Statement Radiology Partners participates in E‑verify. #J-18808-Ljbffr