Kitchen Shift Leader

PM Kitchen Shift Leader At Chick-fil-A South Mountain, our goal is to provide best-in-class service to the South Phoenix community through Grit, Guest Obsession and Accountability. Core to everything we do is our guest and their experience with our restaurant. Join a winning team focused on delivering an unbeatable experience! About the Kitchen Our kitchen is a fast-paced, team-oriented environment - the heart of our restaurant. Success here includes speed, accuracy, a detailed focus on cleanliness and food safety, a passion for great-tasting food and expert-level communication. Our goal is to deliver each order to our guest in 4 minutes or less. This order should be accurate to what the guest requested and be fresh. Responsibilities Lead the PM Kitchen Team, including 8-13 team members (depending on the forecasted volume of the shift). Coach team members and trainers as we strive to deliver Speed, Accuracy, Quality all while maintaining and Clean & Safe Environment. Be able to lift up to 45 lbs and work around and with various types of industrial kitchen equipment. Be a problem solver - maintain a "can-do" attitude and be ready to adjust based on business needs. Be resilient - we get better through coaching and feedback. Learning from even small mistakes makes us better. Be available to work between 32 - 40 hours a week working either 5 days x 8 hour shifts or 4 days x 10 hour shifts until closing at 11:45 PM Drive a culture of food and team member safety by promoting best practices learned in the ServSafe Manager Course. Lead by example - becoming proficient in all rotating kitchen positions. Balance speed and avoidance of waste by ensuring great communication between team members. Qualifications 2+ years of commercial kitchen experience 1+ years of people leadership experience Evening and late night availability as outlined in responsibilities Positive attitude and willingness to put guest needs first ServSafe Manager training not required, but preferred Bilingual (Spanish & English) not required, but preferred Previously Chick-fil-A experience not required, but preferred Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities. #J-18808-Ljbffr