Billing & Receivables Senior Specialist

Benefits 401(k) Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Profit sharing Training & development Vision insurance Wellness resources Position Overview Thrifty White Pharmacy is currently hiring a Billing & Receivables Specialist/Senior Specialist to join our team at our Corporate Headquarters in Maple Grove, MN. This role offers a professional office environment, hybrid flexibility, growth potential, and no evenings or weekends. Flexible work‑from‑home options are available. Responsibilities Monday – Friday – no evenings or weekends Work in a professional office environment with hybrid flexibility Growth potential within team structure Provide excellent service via phone, email, and internal systems Research and resolve account balances, charges, payments, payment applications, and missing backup requests Assist with escalated account issues and support problem resolution Perform advanced billing and receivables tasks while supporting team operations Participate in process improvement efforts and operational follow‑up Support procedure documentation and SOP updates Assist with reporting, trend review, and special projects Utilize technology such as TWRx, PeopleSoft, OnBase, Microsoft Office, MNITS, and insurance websites Maintain customer account accuracy and ensure HIPAA compliance Desired Qualifications Excellent verbal and written communication skills Strong customer service mindset with the ability to support internal and external customers professionally Strong problem‑solving and troubleshooting skills Strong follow‑through and attention to detail Ability to prioritize, multitask, and manage workload in a fast‑paced environment Ability to identify process improvement opportunities and help implement solutions Ability to support SOP updates, workflow documentation, and training coordination Strong Excel, Word, and Outlook skills Ability to work effectively with leadership and colleagues across teams Ability to maintain confidentiality and follow HIPAA guidelines Experience with insurance billing, receivables, or related pharmacy operations preferred Experience with PeopleSoft, TWRx, OnBase, MNITS, and insurance websites preferred Compensation and Wage Range $50,000 – $60,000 Equal Opportunity Employer Thrifty White Pharmacy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr Thrifty White