Account Manager - Data Comm

Job Description

Job Description

Account Manager – Data Comm

Who you’ll work with :

Join the powerhouse electrical distributor in the construction industry! At Loeb Electric, we’re more than just a distributor—we are the driving force that keeps innovation illuminated and businesses powered. We pride ourselves on being dedicated to our values:

• People : Encouraging the success of our people.
• Trust : Building relationships among ourselves, customers , vendors & other partners.
• Commitment : Continuously striving to deliver high-quality, measurable results.
• Innovation : Providing ideas & solutions for our customers.

What we’re looking for:

The Account Manager of Data Comm is responsible for the overall management and growth of assigned customer accounts and/or product categories. This role serves as the primary point of contact for all aspects of the client relationship, ensuring customers receive high levels of sales and operational service. Through strategic account planning, relationship management, and industry knowledge, the Account Manager drives top- and bottom-line results and strengthens customer loyalty.

Key Responsibilities:

• Establish and maintain executive-level customer relationships to drive growth.
• Analyze customer business goals, strategies, and trends to identify opportunities.
• Develop trusted advisor status and deepen account penetration.
• Create and execute account growth initiatives with customer leadership and operational teams.
• Develop and implement pricing strategy to support the company value proposition.

Sales, Negotiation & Business Development

• Develop and execute strategic account plans to grow Data Com / Low Voltage sales across assigned customer accounts and target markets.
• Partner with Senior Outside Sales Representatives to identify, develop, and capture Data Com / Low Voltage opportunities within existing customer relationships.
• Conduct joint customer visits to strengthen relationships, identify new business opportunities, and increase account penetration.
• Educate and support the Outside Sales team on identifying Data Com / Low Voltage opportunities, enabling them to independently recognize and develop future opportunities.
• Analyze customer business models to understand Data Com / Low Voltage project volume, purchasing strategies, and subcontracting practices.
• Develop account-specific growth strategies based on customer needs, project pipelines, and market opportunities.

Operational Support & Execution

• Own decision-making through delivery—ensuring orders and projects are driven to completion.
• Troubleshoot, manage escalations, and proactively remove barriers to execution.
• Partner with suppliers to secure marketing and support resources.
• Provide ongoing insight into competitive conditions and market dynamics.

Customer Advocacy & Relationship Management

• Serve as the primary Data Com / Low Voltage resource for assigned accounts, providing product expertise, solution recommendations, and technical sales support.
• Coordinate bids, quotations, and project opportunities for customers performing Data Com / Low Voltage work in-house.
• Build relationships with subcontractors performing Data Com / Low Voltage work on behalf of assigned customers to expand Loeb Electric's market presence.
• Collaborate with Data Com and Electrical Sales teams to maximize opportunities for pathway products and related electrical infrastructure, including cable tray, conduit, firestop products, innerduct, J-hooks, and other supporting materials.
• Monitor public and private project activity to proactively identify upcoming opportunities and position Loeb Electric for success.

Experience:

• 2+ years of experience managing customer accounts, projects, or sales relationships within electrical distribution, industrial sales, construction, or a related industry.
• Proven experience building and maintaining strong customer relationships, including working directly with contractors, end users, suppliers, and key stakeholders.
• Experience managing projects from opportunity identification through execution, including coordinating timelines, resources, deliverables, and issue resolution.
• Demonstrated success identifying growth opportunities, expanding customer relationships, and driving revenue through strategic account management.
• Experience leading customer presentations, proposals, negotiations, and solution-based sales discussions.
• Working knowledge of electrical products, including lighting, gear, manufacturers, and/or related electrical systems and applications.
• Experience partnering cross-functionally with sales, operations, suppliers, and internal teams to deliver customer solutions and resolve challenges.
• Ability to analyze customer needs, market trends, and competitive conditions to develop effective business strategies.
• Strong organizational skills with the ability to manage multiple priorities, customer commitments, and complex projects simultaneously.
• Experience developing pricing strategies, negotiating commercial terms, and balancing customer value with business profitability.

Core Competencies :

• Strategic Account Management – Builds and executes account strategies that strengthen customer relationships, increase account penetration, and drive long-term revenue growth.
• Customer Relationship Leadership – Establishes trusted advisor relationships with customer stakeholders, including executive-level contacts, by understanding business goals and delivering value-based solutions.
• Business Development & Growth Strategy – Identifies opportunities through market analysis, customer insights, and industry knowledge to expand sales opportunities and improve profitability.
• Sales Negotiation & Value-Based Selling – Leads proposals, presentations, pricing discussions, and negotiations while effectively communicating the company’s value proposition.
• Project & Execution Management – Drives customer initiatives from strategy through completion by coordinating resources, managing timelines, resolving issues, and ensuring commitments are delivered.
• Cross-Functional Collaboration – Partners effectively with internal teams, suppliers, and operational stakeholders to align solutions, overcome challenges, and deliver exceptional customer outcomes.
• Industry & Market Expertise – Applies knowledge of electrical distribution, contractors, manufacturers, products, and competitive dynamics to provide insights and create differentiated solutions.

Education, Certifications & Technical Skills

• Associate or bachelor’s degree in business, Operations, Construction Management, Supply Chain, or a related field; relevant continuing education or project management coursework is a plus.
• Electrical trade experience or construction management background is valued and may enhance execution judgment.
• Strong proficiency with Microsoft Office (especially Excel) and experience using ERP systems and project management tools to manage schedules, orders, budgets, and documentation.

Essential Job Functions:

• Lifting/Carrying: Occasionally required to lift and carry office materials, files, or supplies weighing up to 20 pounds .

• Sitting/Standing/Walking: Prolonged periods of sitting at a desk using a computer; regular standing, walking, and travel to customer sites, vendor locations, or company facilities.
• Reaching/Handling: Regular reaching, grasping, and handling of office materials; frequent use of hands and fingers for keyboarding, writing, and operating office equipment.
• Vision: Specific vision abilities include close vision and the ability to adjust focus, necessary for reading documents, using a computer, and reviewing data dashboards.
• Hearing/Speaking: Ability to communicate clearly and effectively in person, by phone, and in virtual/video meetings; ability to lead meetings and present to leadership audiences.
• Travel: Regular travel (up to 25%) to operational sites, vendor locations, or other company facilities may be required.
• Environmental Conditions: Work performed primarily in a professional office environment; occasional exposure to warehouse, construction site, or manufacturing environments.

Equivalent combinations of education, certifications, and professional experience will be considered. EEO and Accommodations

Loeb Electric is an equal opportunity employer committed to fostering an inclusive, diverse, and equitable workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

Loeb Electric also considers qualified applicants with criminal histories in accordance with legal requirements. We welcome and encourage applications from individuals with disabilities. Reasonable accommodations are available throughout the selection process—please inform our Talent Acquisition team if you require accommodations during the interview process.