Senior Customer Service Representative
NAPA Auto Parts
Napa Auto Parts - - Responsibilities: Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales); Responds to complex customer inquiries regarding products, provides quotes, and handles order entry; Provides coaching, guidance, and direction to less experienced Customer Service Representatives; Expedites backorders and ensures appropriate inventory levels for customers; Determines the most cost effective shipping method for customer orders
Vacancy posted 3 days ago
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