Patient Access Representative

Patient Access Representative

ORIENTATION/TRAINING IS DAYSHIFT 8A-4:30P MON-FRI FOR 2 WEEKS May include time in Springfield at Mercy Medical Center More details below

Position Purpose

The Patient Access Representative is responsible for pre-registration, registration and admission functions in the Emergency Department at Saint Mary's Hospital

What you will do

• Perform complete and accurate pre-registrations, registration, and admission functions
• Verify insurance requirements, obtain and understand insurance benefits
• Secure signatures and all other key information needed to complete billing and collection functions
• Collect or arrange for co-insurance and/or other deposit payment amounts
• Refer self-pay patients to financial counselors; answers patient questions

Minimum Qualifications

• High school diploma or equivalent, college preferred
• Medical terminology skills
• Relevant medical office, hospital / physicians billing or patient registration experience preferred
• Bi-lingual (English/Spanish) preferred

Position Highlights

• Full time 40hrs 8:30-5:00p including every other weekend and holiday. May involve rotating into other shifts. Shift, weekend and holiday differentials will apply.
• TRAINING/ORIENTATION IS 2 WEEKS MON-FRI 8A-4:30P including time in Springfield, MA if new hire lives within 50 miles
• Great Benefits and Health Insurance Coverage - Starting Day 1

Compensation and Benefits

At Trinity Health Of New England, we understand that the success of our organization is directly related to our hardworking, compassionate, and dedicated colleagues who contribute their time and skills to help transform healthcare. That's why we've compiled a competitive, comprehensive compensation and benefits package that offers our colleagues protection and peace of mind, both at home and at work.

Pay Range: $17.50 - $25.00 per hour

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our comprehensive benefits package includes:

• Medical, Dental, Prescription Drug and Vision Coverage
• Retirement Savings Program with Employer Match
• Time Off - may include Paid Time Off, Vacation, Sick Time and Holidays
• Tuition Reimbursement and Professional Development Opportunities
• Basic and Supplemental Life and AD&D Insurance
• Well-being Initiative
• Career Growth and Advancement Opportunities within Trinity Health

Ministry/Facility Information

Saint Mary's Hospital is a Catholic, not-for-profit, community teaching hospital that has been serving patients in Waterbury, CT and our surrounding communities since 1909. From the moment you step inside, you'll notice what makes us different: the warmth and attentiveness of our physicians and nurses, the cleanliness of our facilities, and the way we make patients and their families feel that they are truly being cared for - like a member of our family.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.