Service Plumber -- Residential & Light Commercial

Job Description

Job Description

$27.00 - $40..00 Plus Commission Opportunity!

Purpose of the role

Help customers make confident decisions about their plumbing by pairing precise diagnostics with clear, solution-oriented communication. At Thousand Oaks Plumbing, you’ll deliver reliable residential and light commercial service while upholding safety and craftsmanship.

How you’ll contribute

1. Diagnose: Assess systems, pinpoint issues, and perform thorough evaluations.
2. Advise: Present repair or replacement options with approved pricing and a straightforward sales process.
3. Execute: Complete code-compliant repairs, replacements, and installations to company standards.
4. Document: Use ServiceTitan to capture estimates, photos, notes, invoices, and job details.
5. Finalize: Process transactions accurately and collect payments.
6. Uphold: Maintain a clean, organized, and stocked vehicle, tools, and parts; follow safety rules, company policies, and plumbing codes.

Your background

• Experience as a Plumbing Service Technician in residential settings
• Solid knowledge of residential plumbing systems and fixtures
• ServiceTitan user proficiency
• Proven sales capability — option presentation and closing
• Clear communicator with excellent customer service and problem-solving skills
• Valid California driver’s license with an acceptable driving record per company policy
• Proficient in: Plumbing

Imagine this scenario

A homeowner calls about low water pressure. You arrive, run a comprehensive evaluation, and identify a failing pressure regulator and corroded supply lines. You outline repair and upgrade choices with transparent, approved pricing. The customer selects the recommended work, you complete it to code, document everything in ServiceTitan with photos and notes, and collect payment — all while keeping your workspace and truck spotless.

Our values in action

Professionalism, safety, and getting it right the first time — these drive every visit and every interaction.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.