Bilingual Customer Service Representative

SOLANO CONSULTANTS AGENCY

Job Description
Job Description
Benefits:
Employee Development Plans and Care and Recognition Gifts.
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Free food & snacks
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Employee discounts
Parental leave
Position Overview:
We are seeking a professional and personable Customer Service Representative to join our team. This role is ideal for someone who enjoys helping people, is detail-oriented, and thrives in a fast-paced environment.
Responsibilities:
Assist clients with policy changes, payments, and questions
Provide quotes and support new and existing clients
Answer phone calls and respond to emails promptly
Maintain accurate records in our system
Support the team with daily office tasks
Qualifications:
Bilingual (English & Spanish) required
Excellent customer service skills
Highly organized with strong time management skills
Comfortable using Microsoft Office and other systems
Positive attitude and willingness to learn
No insurance experience required – we provide training
About Us:
We are a growing insurance agency in the Lehigh Valley Area with three locations in Allentown, Bethlehem and Northampton focused on providing excellent service to diverse communities and building long-term relationships with our clients. We are looking for a motivated and friendly team member to grow with us.

Vacancy posted 11 days ago

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