Senior Bodily Injury Claims Adjuster, Personal Lines

Claims AdjusterEssential Duties and Responsibilities include the following. Other duties assigned as needed.Act as point-of-contact for insureds regarding general claim questions and reporting of claims.Identify and perform coverage analysis and prepare reservation of rights/declination letters when appropriate.Make liability decisions, analyze aggravating factors and potential for shared responsibility, and set up subrogation (as applicable)Manage and work with defense counsel (as applicable) to develop the case to include expert support and case strategy.Conduct proper reviews and independent investigations pre-litigation.Maintain cases on diary to ensure proper file management, evaluation, strategy, and timely reserve recommendations are handled.Keep current running notes to reflect file development and ensure proper documents are maintained in the claims system.Prioritize and evaluate claims, the majority will be injury/casualty with attorney involvementNegotiate claim settlements with plaintiff counsel as indicated, or issue denials to claimant/claimant attorney as appropriate.Use knowledge of state regulatory and statutory requirements for a multi-state regionMay also handle multi-compete/complex property claims and renters injury claimsQualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or Experience: Bachelor's degree from a four-year college or university; or 1-5 years related experience and/or training; or equivalent combination of education and experience.Experience handling attorney represented bodily injury (BI/UM/UIM) exposures in a personal lines claim's environmentExperience handling physical damage exposures in a personal lines claims environmentDetailed oriented with the ability to work in a team environment and be flexible to daily changing needs and job dutiesAbility to analyze and problem solve, working closely with others to coordinate and complete projectsAbility to think critically and resolve problems of varying complexityAbility to perform with minimal supervisionSelf-motivated with a strong work ethicExcellent oral, written and interpersonal communication skillsMust be customer service oriented, highly organized and efficientEffective Computer SkillsAdvanced Microsoft Office SkillsAbility to learn multiple software applicationsMust obtain applicable adjusters license(s) by state within 3 months of start datePreferred SkillsAuto bodily injury attorney represented and/or litigation experienceMultiple language skills a plusTX Adjuster LicenseHallmark Financial Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Hallmark Financial LLC