Sales Manager

Job Type Full‑time Job Summary The Field Sales Manager (FSM) is responsible for leading, developing, and producing results through a field‑based sales team, with a primary focus on storm restoration and retail exterior sales. This role is highly hands‑on, requiring consistent field presence, direct selling activity, and lead‑by‑example coaching. Sales Performance & Revenue Execution Drive territory sales performance through direct field sales activity and team production Execute storm and retail sales strategies aligned with GM and regional priorities Establish individual sales quotas and track performance against KPIs Assign and prioritize leads to optimize conversion and customer experience Develop and implement targeted, neighborhood‑level sales strategies following storm activity Lead person‑to‑person lead generation through canvassing and direct customer engagement Field Leadership & Lead‑by‑Example Selling Maintain a strong field presence inspecting properties, canvassing neighborhoods, meeting customers, and closing deals Demonstrate Elite selling techniques, inspection standards, and customer engagement best practices Mentor sales representatives in real‑time through in‑field coaching and ride‑alongs Reinforce consistent execution of sales processes, messaging, and brand standards Sales Team Development & Coaching Recruit, onboard, and retain high‑performing sales representatives Train sales team members on products, selling systems, and operational workflows Deliver ongoing classroom and in‑field training focused on skill development and performance improvement Conduct regular performance assessments, provide actionable feedback, and implement improvement plans Lead team meetings, trainings, and motivational sessions to drive engagement and results Process, Technology & KPI Accountability Ensure disciplined use of Elite CRM and sales systems across the team Monitor sales activity, pipeline health, and customer communications for quality and compliance Use dashboards and KPIs to identify performance gaps and coach accordingly Hold sales representatives accountable to process adherence, data accuracy, and follow‑through Customer Experience & Brand Representation Ensure every customer interaction reflects Elite standards and results in a 5‑star experience Monitor sales team communication with customers to ensure professionalism and consistency Address customer issues or escalations in partnership with the General Manager Represent Elite professionally in the field and local communities Administrative & Budget Oversight Manage assigned sales budgets and control company‑related employee purchases Complete required reporting, documentation, and administrative responsibilities Perform other duties as assigned in support of sales objectives Requirements Associate's degree preferred; high school diploma and/or equivalent GED with relevant experience required. 5+ years of experience in field sales with prior sales leadership or management experience. Strong background in storm restoration and retail home improvement sales preferred. Proven ability to sell, coach, and develop high‑performing field sales teams. Exceptional leadership, communication, and interpersonal skills. Strong person‑to‑person lead generation and canvassing experience. Customer‑focused mindset with a performance‑driven approach. Valid driver’s license with acceptable MVR; constant field travel required. Attention to detail required. Ability to problem‑solve and use critical thinking. Ability to handle conflict in a professional and courteous manner. Excellent verbal, electronic, and written communication, and customer service skills. Work with peers and all departments for the common goals of the organization. Reliable in meeting work commitments. Must be flexible and adapt to most any situation. Ability to utilize technology devices, software and application like CRMS, project management and/or ERP systems, previous experience with Microsoft Office Suites and basic computer skills required. Working Conditions Hours: 40 hours weekly and additional as needed. Location: to be performed at assigned Elite location Market. Ability to travel within the assigned Elite market 90% of the time. Salary $75,000.00 - $90,000.00 #J-18808-Ljbffr